FOI Request LEX5755, Schedule of Released Documents [PDF 145KB] (pdf)
Download cached file | Download from AEC--- Page 1 --- Document No. Document Title Exemption Decision on Access AEC Intranet – Procurement procedures and templates AEC Intranet - Contract management AEC Procurement and Contract Management Procedures - October 2020 Procurement and Contract Risk Assessment Contract Management Checklist Contract Management Plan End of Contract Evaluation 22 22 22 22 22 22 22 Edited access Edited access Edited access Edited access Edited access Edited access Edited access --- Page 2 --- Document No. Document Title Exemption Decision on Access Procurement Variation Request Form 22 Edited access Financial Delegate Checklist Variations Access in full Template – Work Order 22, 47F Edited access Working Additional Hours Policy 22 Edited access ETG Travel Guidelines 22, 47F Edited access
LEX5755 documents [ZIP 15MB] (zip)
Download cached ZIP | Download from AECZIP Contents
- 1 - AEC Intranet - Procurement procedures and templates.pdf (pdf)
- 10 - Template - Work Order.pdf (pdf)
- 11 - Working Additional Hours Policy.pdf (pdf)
- 12 - ETG Travel Guidelines.pdf (pdf)
- 2 - AEC Intranet - Contract management.pdf (pdf)
- 3 - AEC Procurement and Contract Management Procedures - October 2020.pdf (pdf)
- 4 - Procurement and Contract Risk Assessment.pdf (pdf)
- 5 - Contract Management Checklist.pdf (pdf)
- 6 - Contract Management Plan.pdf (pdf)
- 7 - End of Contract Evaluation .pdf (pdf)
- 8 - Procurement Variation Request Form.pdf (pdf)
- 9 - Financial Delegate Checklist Variations.pdf (pdf)
1 - AEC Intranet - Procurement procedures and templates.pdf (pdf)
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(cid:30)(cid:16)(cid:9)(cid:28)(cid:11)(cid:23)(cid:6)(cid:28)(cid:18)(cid:17)9(cid:17)(cid:6)e(cid:6)$(cid:13)(cid:10)(cid:15)(cid:28)(cid:13)(cid:12)(cid:17)(cid:6)(cid:9)(cid:28)(cid:11)(cid:6)(cid:13)(cid:8)(cid:11)(cid:28)(cid:9)(cid:15)(cid:11)(cid:23)(cid:6)(cid:22)*(cid:6)(cid:15)(cid:16)(cid:18)(cid:28)(cid:23)(cid:6)(cid:8)(cid:9)(cid:28)(cid:15)(cid:18)(cid:11)(cid:17) (cid:9)(cid:10)(cid:23)(cid:6)(cid:14)(cid:9)(cid:18)(cid:12)(cid:21)(cid:28)(cid:11)(cid:6)(cid:13)(cid:14)(cid:6)(cid:15)(cid:16)(cid:13)(cid:17)(cid:11)(cid:6)$(cid:13)(cid:10)(cid:15)(cid:28)(cid:13)(cid:12)(cid:17)(cid:6)(cid:19)(cid:18)(cid:12)(cid:12)(cid:6)(cid:16)(cid:9)%(cid:11)(cid:6)(cid:9)(cid:6)(cid:17)(cid:18)(cid:27)(cid:10)(cid:18)(cid:14)(cid:18)$(cid:9)(cid:10)(cid:15) (cid:18)(cid:20)(cid:8)(cid:9)$(cid:15)(cid:6)(cid:13)(cid:10)(cid:6)(cid:7) !(cid:6)(cid:22)(cid:21)(cid:17)(cid:18)(cid:10)(cid:11)(cid:17)(cid:17) !(cid:13)(cid:20)(cid:8)(cid:12)(cid:11);(cid:6)(cid:17)(cid:21)(cid:8)(cid:8)(cid:12)(cid:18)(cid:11)(cid:28)(cid:6)(cid:28)(cid:11)(cid:12)(cid:9)(cid:15)(cid:18)(cid:13)(cid:10)(cid:17)(cid:6)(cid:19)(cid:18)(cid:15)(cid:16)(cid:6)(cid:15)(cid:16)(cid:11)(cid:6)(cid:7) !(cid:6)e(cid:6)(cid:20)(cid:21)(cid:12)(cid:15)(cid:18)(cid:8)(cid:12)(cid:11) (cid:15)(cid:13)(cid:21)$(cid:16)(cid:6)(cid:8)(cid:13)(cid:18)(cid:10)(cid:15)(cid:17)(cid:6)(cid:18)(cid:10)(cid:15)(cid:13)(cid:6)(cid:15)(cid:16)(cid:11)(cid:6)(cid:7) !((cid:6)(cid:23)(cid:11)$(cid:18)(cid:17)(cid:18)(cid:13)(cid:10)(cid:6)(cid:20)(cid:9)9(cid:18)(cid:10)(cid:27)(cid:6)(cid:18)(cid:17) (cid:23)(cid:11)$(cid:11)(cid:10)(cid:15)(cid:28)(cid:9)(cid:12)(cid:18)(cid:17)(cid:11)(cid:23)(cid:6)(cid:9)(cid:10)(cid:23)(cid:6)(cid:10)(cid:13)(cid:15)(cid:6)(cid:15)(cid:28)(cid:9)(cid:10)(cid:17)(cid:8)(cid:9)(cid:28)(cid:11)(cid:10)(cid:15)(cid:24) 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(cid:10)(cid:11)(cid:27)(cid:13)(cid:15)(cid:18)(cid:9)(cid:15)(cid:11)(cid:23)(cid:6)(cid:18)(cid:10)(cid:6)(cid:9)(cid:10)(cid:6)(cid:9)(cid:27)(cid:28)(cid:11)(cid:11)(cid:20)(cid:11)(cid:10)(cid:15)(cid:6)(cid:9)(cid:28)(cid:11)(cid:6)(cid:9)$(cid:16)(cid:18)(cid:11)%(cid:11)(cid:23)(cid:24)(cid:6)#(cid:13)(cid:28)(cid:11)(cid:6)(cid:18)(cid:10)(cid:14)(cid:13)(cid:28)(cid:20)(cid:9)(cid:15)(cid:18)(cid:13)(cid:10) fg0h7/3h(cid:6)i/0/j6i60h $(cid:9)(cid:10)(cid:6)(cid:22)(cid:11)(cid:6)(cid:14)(cid:13)(cid:21)(cid:10)(cid:23)(cid:6)(cid:13)(cid:10)(cid:6)(cid:15)(cid:16)(cid:11)(cid:6)(cid:7) !(cid:6)!(cid:13)(cid:10)(cid:15)(cid:28)(cid:9)$(cid:15)(cid:6)#(cid:9)(cid:10)(cid:9)(cid:27)(cid:11)(cid:20)(cid:11)(cid:10)(cid:15) :(cid:11)&(cid:21)(cid:18)(cid:28)(cid:11)(cid:20)(cid:11)(cid:10)(cid:15)(cid:17)(cid:6)(cid:18)(cid:10)(cid:15)(cid:28)(cid:9)(cid:10)(cid:11)(cid:15)(cid:6)(cid:8)(cid:9)(cid:27)(cid:11)k(cid:6)(cid:18)(cid:10)$(cid:12)(cid:21)(cid:23)(cid:18)(cid:10)(cid:27)(cid:6)(cid:28)(cid:11)(cid:12)(cid:11)%(cid:9)(cid:10)(cid:15)(cid:6)(cid:23)(cid:13)$(cid:21)(cid:20)(cid:11)(cid:10)(cid:15)(cid:17) (cid:9)(cid:10)(cid:23)(cid:6)(cid:15)(cid:11)(cid:20)(cid:8)(cid:12)(cid:9)(cid:15)(cid:11)(cid:17)(cid:24) (cid:25)(cid:16)(cid:11)(cid:6)o(cid:10)(cid:23)(cid:18)(cid:27)(cid:11)(cid:10)(cid:13)(cid:21)(cid:17)(cid:6)"(cid:28)(cid:13)$(cid:21)(cid:28)(cid:11)(cid:20)(cid:11)(cid:10)(cid:15)(cid:6)"(cid:13)(cid:12)(cid:18)$*(cid:6)Do""E(cid:6)(cid:18)(cid:17)(cid:6)(cid:9)(cid:6)(cid:20)(cid:9)(cid:10)(cid:23)(cid:9)(cid:15)(cid:13)(cid:28)* !(cid:13)(cid:20)(cid:20)(cid:13)(cid:10)(cid:19)(cid:11)(cid:9)(cid:12)(cid:15)(cid:16)(cid:6)(cid:8)(cid:28)(cid:13)$(cid:21)(cid:28)(cid:11)(cid:20)(cid:11)(cid:10)(cid:15)(cid:6)(cid:8)(cid:13)(cid:12)(cid:18)$*(cid:24)(cid:6)#(cid:13)(cid:28)(cid:11)(cid:6)(cid:23)(cid:11)(cid:15)(cid:9)(cid:18)(cid:12)(cid:11)(cid:23) (cid:18)(cid:10)(cid:14)(cid:13)(cid:28)(cid:20)(cid:9)(cid:15)(cid:18)(cid:13)(cid:10)(cid:6)(cid:9)(cid:22)(cid:13)(cid:21)(cid:15)(cid:6)(cid:15)(cid:16)(cid:11)(cid:6)o""(cid:6)$(cid:9)(cid:10)(cid:6)(cid:22)(cid:11)(cid:6)(cid:14)(cid:13)(cid:21)(cid:10)(cid:23)(cid:6)(cid:18)(cid:10)(cid:6)(cid:15)(cid:16)(cid:11)(cid:6)(cid:8)(cid:13)(cid:12)(cid:18)$* l01,j60gm-(cid:6)n7g3m76i60h (cid:23)(cid:13)$(cid:21)(cid:20)(cid:11)(cid:10)(cid:15)(cid:6)(cid:9)(cid:10)(cid:23)(cid:6)(cid:15)(cid:16)(cid:11)(cid:6)(cid:7) !p(cid:17)(cid:6)"(cid:28)(cid:13)$(cid:21)(cid:28)(cid:11)(cid:20)(cid:11)(cid:10)(cid:15)(cid:6)"(cid:28)(cid:13)$(cid:11)(cid:23)(cid:21)(cid:28)(cid:11)(cid:17))(cid:24) (cid:25)(cid:16)(cid:11)(cid:6)o""(cid:6)(cid:20)(cid:21)(cid:17)(cid:15)(cid:6)(cid:22)(cid:11)(cid:6)(cid:9)(cid:8)(cid:8)(cid:12)(cid:18)(cid:11)(cid:23)(cid:6)(cid:18)(cid:14)G --- Page 5 --- (cid:0)(cid:2)(cid:3)(cid:4)(cid:5)(cid:6)(cid:7)(cid:4)(cid:8)(cid:6)(cid:2)(cid:9)(cid:3)(cid:6)(cid:10)(cid:11)(cid:12)(cid:4)(cid:12)(cid:2)(cid:2)(cid:13)(cid:14)(cid:4)(cid:2)(cid:6)(cid:4)(cid:14)(cid:7)(cid:6)(cid:15)(cid:10)(cid:9)(cid:7)(cid:14)(cid:4)(cid:15)(cid:5)(cid:16)(cid:3)(cid:7)(cid:13)(cid:4)(cid:5)(cid:17)(cid:4)(cid:18)(cid:19)(cid:20)(cid:21)(cid:20)(cid:20)(cid:20) (cid:17)(cid:2)(cid:4)(cid:18)(cid:22)(cid:20)(cid:20)(cid:21)(cid:20)(cid:20)(cid:20)(cid:4)(cid:23)(cid:24)(cid:25)(cid:26)(cid:4)(cid:10)(cid:11)(cid:9)(cid:16)(cid:3)(cid:14)(cid:10)(cid:15)(cid:7)(cid:27)(cid:28)(cid:4)(cid:5)(cid:11)(cid:13)(cid:29)(cid:2)(cid:6) (cid:17)(cid:30)(cid:7)(cid:4)(cid:31)(cid:5) (cid:2)(cid:6)(cid:10)(cid:17)(cid:0)(cid:4)(cid:2)!(cid:4)(cid:14)(cid:7)(cid:6)(cid:15)(cid:10)(cid:9)(cid:7)(cid:14)(cid:4)(cid:5)(cid:6)(cid:7)(cid:4)(cid:17)(cid:2)(cid:4)"(cid:7)(cid:4)(cid:13)(cid:7)(cid:16)(cid:10)(cid:15)(cid:7)(cid:6)(cid:7)(cid:13)(cid:4)(cid:10)(cid:11)(cid:4)(cid:5)(cid:4)(cid:6)(cid:7)(cid:31)(cid:2)(cid:17)(cid:7) (cid:16)(cid:2)(cid:9)(cid:5)(cid:17)(cid:10)(cid:2)(cid:11)# (cid:26)(cid:2)(cid:4)(cid:14)(cid:7)(cid:5)(cid:6)(cid:9)(cid:30)(cid:4)!(cid:2)(cid:6)(cid:4)(cid:5)(cid:11)(cid:4)$(cid:11)(cid:13)(cid:10)(cid:12)(cid:7)(cid:11)(cid:2)(cid:3)(cid:14)(cid:4)(cid:14)(cid:3)(cid:8)(cid:8)(cid:16)(cid:10)(cid:7)(cid:6)(cid:21)(cid:4)(cid:0)(cid:2)(cid:3)(cid:4)(cid:14)(cid:30)(cid:2)(cid:3)(cid:16)(cid:13)(cid:4)(cid:3)(cid:14)(cid:7)(cid:4)(cid:25)(cid:3)(cid:8)(cid:8)(cid:16)(cid:0) %(cid:5)(cid:17)(cid:10)(cid:2)(cid:11)(cid:4)(cid:5)(cid:11)(cid:13)(cid:4)&(cid:7)(cid:7)(cid:8)(cid:4)(cid:5)(cid:4)(cid:6)(cid:7)(cid:9)(cid:2)(cid:6)(cid:13)(cid:4)(cid:2)!(cid:4)(cid:0)(cid:2)(cid:3)(cid:6)(cid:4)(cid:14)(cid:7)(cid:5)(cid:6)(cid:9)(cid:30)# %(cid:2)(cid:17)(cid:7)’(cid:4)(cid:26)(cid:30)(cid:7)(cid:6)(cid:7)(cid:4)(cid:5)(cid:6)(cid:7)(cid:4)(cid:5)(cid:16)(cid:14)(cid:2)(cid:4)$(((cid:4)(cid:6)(cid:7))(cid:3)(cid:10)(cid:6)(cid:7)(cid:31)(cid:7)(cid:11)(cid:17)(cid:14)(cid:4)(cid:10)!(cid:4)(cid:0)(cid:2)(cid:3)(cid:4)(cid:5)(cid:6)(cid:7)(cid:4)(cid:8)(cid:6)(cid:2)(cid:9)(cid:3)(cid:6)(cid:10)(cid:11)(cid:12) (cid:12)(cid:2)(cid:2)(cid:13)(cid:14)(cid:4)(cid:2)(cid:6)(cid:4)(cid:14)(cid:7)(cid:6)(cid:15)(cid:10)(cid:9)(cid:7)(cid:14)(cid:4)(cid:15)(cid:5)(cid:16)(cid:3)(cid:7)(cid:13)(cid:4)(cid:5)(cid:17)(cid:4)(cid:2)(cid:6)(cid:4)(cid:5)"(cid:2)(cid:15)(cid:7)(cid:4)(cid:18)*#+(cid:4)(cid:31)(cid:10)(cid:16)(cid:16)(cid:10)(cid:2)(cid:11)(cid:4)(cid:23)(cid:24)(cid:25)(cid:26) (cid:10)(cid:11)(cid:9)(cid:16)(cid:3)(cid:14)(cid:10)(cid:15)(cid:7)(cid:27)# (cid:26)(cid:30)(cid:7)(cid:4)5(cid:2)(cid:31)(cid:31)(cid:2)(cid:11)6(cid:7)(cid:5)(cid:16)(cid:17)(cid:30)(cid:4)((cid:6)(cid:2)(cid:9)(cid:3)(cid:6)(cid:7)(cid:31)(cid:7)(cid:11)(cid:17)(cid:4)7(cid:3)(cid:16)(cid:7)(cid:14)(cid:4)(cid:23)5(7(cid:14)(cid:27)(cid:4)(cid:14)(cid:7)(cid:17)(cid:4)(cid:2)(cid:3)(cid:17)(cid:4)(cid:17)(cid:30)(cid:7) 8(cid:3)(cid:14)(cid:17)(cid:6)(cid:5)(cid:16)(cid:10)(cid:5)(cid:11)(cid:4)(cid:24)(cid:2)(cid:15)(cid:7)(cid:6)(cid:11)(cid:31)(cid:7)(cid:11)(cid:17)9(cid:14)(cid:4)(cid:6)(cid:7))(cid:3)(cid:10)(cid:6)(cid:7)(cid:31)(cid:7)(cid:11)(cid:17)(cid:14)(cid:4)(cid:17)(cid:2)(cid:4)(cid:8)(cid:3)"(cid:16)(cid:10)(cid:14)(cid:30)(cid:4)&(cid:7)(cid:0) (cid:10)(cid:11)!(cid:2)(cid:6)(cid:31)(cid:5)(cid:17)(cid:10)(cid:2)(cid:11)(cid:4)(cid:6)(cid:7)(cid:16)(cid:5)(cid:17)(cid:10)(cid:11)(cid:12)(cid:4)(cid:17)(cid:2)(cid:4)(cid:8)(cid:6)(cid:2)(cid:9)(cid:3)(cid:6)(cid:7)(cid:31)(cid:7)(cid:11)(cid:17)(cid:4)(cid:5)(cid:11)(cid:13)(cid:4)(cid:17)(cid:2)(cid:4)(cid:6)(cid:7)(cid:8)(cid:2)(cid:6)(cid:17)(cid:4)(cid:6)(cid:7)(cid:16)(cid:7)(cid:15)(cid:5)(cid:11)(cid:17) ,-./01234 (cid:9)(cid:2)(cid:11)(cid:17)(cid:6)(cid:5)(cid:9)(cid:17)(cid:14)#(cid:4)(cid:26)(cid:30)(cid:7)(cid:4)8:5(cid:4)(cid:30)(cid:5)(cid:14)(cid:4)(cid:6)(cid:7)(cid:8)(cid:2)(cid:6)(cid:17)(cid:10)(cid:11)(cid:12)(cid:4)(cid:6)(cid:7))(cid:3)(cid:10)(cid:6)(cid:7)(cid:31)(cid:7)(cid:11)(cid:17)(cid:14)(cid:4)(cid:5)(cid:13)(cid:13)(cid:10)(cid:17)(cid:10)(cid:2)(cid:11)(cid:5)(cid:16)(cid:4)(cid:17)(cid:2) 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(cid:25)(cid:17)(cid:6)(cid:5)(cid:17)(cid:7)(cid:12)(cid:10)(cid:9)(cid:4)(cid:25)(cid:2)(cid:3)(cid:6)(cid:9)(cid:10)(cid:11)(cid:12)(cid:4)(cid:8)(cid:6)(cid:7)(cid:8)(cid:5)(cid:6)(cid:7)(cid:4)(cid:6)(cid:7)(cid:15)(cid:10)(cid:7)6(cid:14)(cid:21)(cid:4)(cid:6)(cid:7)(cid:8)(cid:2)(cid:6)(cid:17)(cid:14)(cid:4)(cid:5)(cid:11)(cid:13)(cid:4)(cid:5)(cid:3)(cid:13)(cid:10)(cid:17)(cid:14)#(cid:4) 7(cid:7)(cid:15)(cid:10)(cid:7)6(cid:14)(cid:4)(cid:5)(cid:11)(cid:13)(cid:4)(cid:5)(cid:3)(cid:13)(cid:10)(cid:17)(cid:14)(cid:4)!(cid:2)(cid:9)(cid:3)(cid:14)(cid:4)(cid:2)(cid:11)(cid:4)(cid:9)(cid:2)(cid:31)(cid:8)(cid:16)(cid:10)(cid:5)(cid:11)(cid:9)(cid:7)(cid:4)(cid:5)(cid:12)(cid:5)(cid:10)(cid:11)(cid:14)(cid:17)(cid:4)(cid:17)(cid:30)(cid:7) 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(cid:30)(cid:7)(cid:16)(cid:8)(cid:4)(cid:31)(cid:10)(cid:17)(cid:10)(cid:12)(cid:5)(cid:17)(cid:7)(cid:4)(cid:5)(cid:12)(cid:5)(cid:10)(cid:11)(cid:14)(cid:17)(cid:4)(cid:8)(cid:2)(cid:17)(cid:7)(cid:11)(cid:17)(cid:10)(cid:5)(cid:16)(cid:4)(cid:11)(cid:2)(cid:11)?(cid:9)(cid:2)(cid:31)(cid:8)(cid:16)(cid:10)(cid:5)(cid:11)(cid:9)(cid:7)(cid:14)(cid:4)(cid:2)(cid:6)(cid:4)(cid:10)(cid:11)!(cid:2)(cid:6)(cid:31) (cid:13)(cid:5)(cid:17)(cid:5)(cid:4)(cid:8)(cid:3)"(cid:16)(cid:10)(cid:14)(cid:30)(cid:10)(cid:11)(cid:12)(cid:4)(cid:2)(cid:11)(cid:4)8(cid:3)(cid:14)(cid:26)(cid:7)(cid:11)(cid:13)(cid:7)(cid:6)# :<(cid:17)(cid:7)(cid:6)(cid:11)(cid:5)(cid:16)(cid:4)(cid:6)(cid:7)(cid:8)(cid:2)(cid:6)(cid:17)(cid:10)(cid:11)(cid:12)(cid:4)(cid:2)"(cid:16)(cid:10)(cid:12)(cid:5)(cid:17)(cid:10)(cid:2)(cid:11)(cid:14)(cid:4)(cid:12)(cid:7)(cid:11)(cid:7)(cid:6)(cid:5)(cid:16)(cid:16)(cid:0)(cid:4)(cid:10)(cid:11)(cid:9)(cid:16)(cid:3)(cid:13)(cid:7)(cid:4)8(cid:11)(cid:11)(cid:3)(cid:5)(cid:16) @ABCDEFG(cid:4)DCHIDBJEK ((cid:6)(cid:2)(cid:9)(cid:3)(cid:6)(cid:7)(cid:31)(cid:7)(cid:11)(cid:17)(cid:4)((cid:16)(cid:5)(cid:11)(cid:4)(cid:23)8(((cid:27)(cid:21)(cid:4)(cid:25)(cid:7)(cid:11)(cid:5)(cid:17)(cid:7)(cid:4)>(cid:6)(cid:13)(cid:7)(cid:6)(cid:4)(cid:6)(cid:7)(cid:8)(cid:2)(cid:6)(cid:17)(cid:10)(cid:11)(cid:12)(cid:4)(cid:5)(cid:11)(cid:13) 5(cid:2)(cid:11)(cid:14)(cid:3)(cid:16)(cid:17)(cid:5)(cid:11)(cid:9)(cid:10)(cid:7)(cid:14)(cid:4)(cid:6)(cid:7)(cid:8)(cid:2)(cid:6)(cid:17)(cid:10)(cid:11)(cid:12)#(cid:4)=(cid:5)(cid:11)(cid:0)(cid:4)(cid:6)(cid:7)(cid:8)(cid:2)(cid:6)(cid:17)(cid:10)(cid:11)(cid:12)(cid:4)(cid:2)"(cid:16)(cid:10)(cid:12)(cid:5)(cid:17)(cid:10)(cid:2)(cid:11)(cid:14)(cid:4)(cid:5)(cid:6)(cid:7) (cid:17)(cid:30)(cid:6)(cid:2)(cid:3)(cid:12)(cid:30)(cid:4)8(cid:3)(cid:14)(cid:26)(cid:7)(cid:11)(cid:13)(cid:7)(cid:6)(cid:4)(cid:30)(cid:2)6(cid:7)(cid:15)(cid:7)(cid:6)(cid:21)(cid:4)(cid:2)(cid:17)(cid:30)(cid:7)(cid:6)(cid:4)(cid:6)(cid:7)(cid:8)(cid:2)(cid:6)(cid:17)(cid:10)(cid:11)(cid:12)(cid:4)(cid:2)"(cid:16)(cid:10)(cid:12)(cid:5)(cid:17)(cid:10)(cid:2)(cid:11)(cid:14)(cid:4)(cid:31)(cid:5)(cid:0) (cid:5)(cid:6)(cid:10)(cid:14)(cid:7)(cid:4)(cid:17)(cid:30)(cid:6)(cid:2)(cid:3)(cid:12)(cid:30)(cid:4)(cid:2)(cid:17)(cid:30)(cid:7)(cid:6)(cid:4)(cid:31)(cid:7)(cid:5)(cid:11)(cid:14)# 8(cid:11)(cid:11)(cid:3)(cid:5)(cid:16)(cid:4)(cid:8)(cid:6)(cid:2)(cid:9)(cid:3)(cid:6)(cid:7)(cid:31)(cid:7)(cid:11)(cid:17)(cid:4)(cid:8)(cid:16)(cid:5)(cid:11) (cid:26)(cid:30)(cid:7)(cid:4)8:5(cid:4)(cid:31)(cid:3)(cid:14)(cid:17)(cid:4)(cid:8)(cid:3)"(cid:16)(cid:10)(cid:14)(cid:30)(cid:4)(cid:5)(cid:11)(cid:4)8(cid:11)(cid:11)(cid:3)(cid:5)(cid:16)(cid:4)((cid:6)(cid:2)(cid:9)(cid:3)(cid:6)(cid:7)(cid:31)(cid:7)(cid:11)(cid:17)(cid:4)((cid:16)(cid:5)(cid:11) (cid:23)8(((cid:27)(cid:4)(cid:17)(cid:2)(cid:4)(cid:9)(cid:2)(cid:31)(cid:8)(cid:16)(cid:0)(cid:4)6(cid:10)(cid:17)(cid:30)(cid:4)(cid:10)(cid:17)(cid:14)(cid:4)(cid:6)(cid:7)(cid:8)(cid:2)(cid:6)(cid:17)(cid:10)(cid:11)(cid:12)(cid:4)(cid:2)"(cid:16)(cid:10)(cid:12)(cid:5)(cid:17)(cid:10)(cid:2)(cid:11)(cid:14)#(cid:4)$!(cid:4)(cid:0)(cid:2)(cid:3) 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10 - Template - Work Order.pdf (pdf)
Download file--- Page 1 --- --- Page 2 --- --- Page 3 --- --- Page 4 --- --- Page 5 --- --- Page 6 --- 24.3. The Seller will ensure that: (a) (b) police checks have been undertaken within a maximum three (3) month period prior to the Work Order commencement date; and provide evidence and confirmation to the Buyer that that all Specified Personnel engaged have no disclosable outcomes, resulting from the police check process. Additional security checks: 24.4. The Buyer may undertake any additional security checks it considers appropriate of the Seller and the all Specified Personnel. Security breaches: 24.5. The Seller acknowledges that if a Specified Personnel loses their security clearance or causes a security breach, the Buyer may: (a) (b) after consultation with the Seller, require the replacement of that person; or immediately terminate this Work Order for breach. 24.6. The Seller must notify the Buyer immediately on becoming aware of any security incident or security breach. 24.7. The Seller agrees that if a security incident or a security breach occurs, the Seller will immediately comply with all directions of the Buyer in order to address the incident or breach and ensure it does not occur again. 25.1. When working at an AEC specified or primary workplace, The Buyer will provide the Specified Personnel with the following assistance and material Desk and PC facilities at the identified Buyer offices. Buyer provided facilities and/or resources, as specified within this Work Order. 25. Buyer material MA cl. 15 CT cl. 13 - 14 (a) (b) 25.2. If approved to or required to work remotely from an alternative location, which may include the Specified Personnel’s place of residence, the Buyer will only be responsible for providing remote access to the Buyers network via secure token. The Seller will assume responsibility for proving all additional remote access requirements as necessary to enable the Specified Personnel to provide the Services to be Performed. 26. Training requirements 26.1. Upon commencement, the Seller will ensure Specified Personnel undertake all Buyer identified Mandatory E-Learning Training, that will include: (a) (b) (c) (d) (e) (f) Work, health and safety; Workplace security; Privacy awareness; Ballot paper handling; Fraud Awareness; and Undertake any additional training courses as identified by the Buyer representative. 26.2. The seller will only be entitled to charge the hourly rate for Specified Personnel who undertake training required by the Buyer. Any additional training will be at the Seller’s expense and no hourly rate will be charged in relation to the time spent by Specified Personnel undertaking this training. 27.1. Not applicable 28.1. Subject to clause 25 of the comprehensive terms, the Sellers liability in respect of this Work Order (including for negligence) is limited to the maximum value of the Work Order price, as specified in clause 14 of this Work Order. 29.1. If the Seller is a relevant employer under the Workplace Gender Equality (WGE) Act 2012, the Seller undertakes to provide on an annual basis to the Buyer representative, a current letter of compliance issued by the Workplace Gender Equality Agency for the preceding 12-month period. 29.2. For the avoidance of doubt, if the Buyer and Seller have more than one Work Order established, the Seller will only be required to provide to the Buyer a single letter of compliance for the identified period. 30.1. The Seller will use all reasonable endeavours to increase: 27. Knowledge transfer CT cl. 23 28. Limitation of liability CT cl. 25 29. WGE compliance letter CT cl. 27 30. Indigenous Procurement AEC – DTA Digital Marketplace Work Order Specialist (Labour Hire) SRC00XXXX 6 of 15 --- Page 7 --- --- Page 8 --- 33. Termination of work orders (b) (c) if requested by the Buyer, provide a replacement with suitable ability and qualifications at no additional charge and at the earliest opportunity; and obtain the Buyer's written consent prior to appointing any such replacement. The Buyer's consent will not be unreasonably withheld. The Buyer may give approval subject to such conditions as it reasonably considers necessary to protect the Buyers interests. Buyer: 32.3. The Buyer may at any time request the Seller to remove from work in respect of this Work Order any of the Specified Personnel or the Seller's Personnel. 32.4. The Seller must promptly arrange for the removal of such Personnel and their replacement in accordance with the process outlined in clause 32.2. Agreed terms: 33.1. In addition to clause 23 of the Master Agreement, the following terms and conditions will be applicable in relation to this Work Order. 33.2. A termination of this Work Order under clause 33 does not change the Buyer’s obligation to pay any Correctly Rendered Invoices for work undertaken, subject to the Seller substantiating these costs to the Buyer's satisfaction. 33.3. In the event of a Buyer initiated termination without Notice, the Buyer agrees that payment of actual hours worked to date, along with agreed payment of 10 business days (to a maximum amount of 75 paid hours), in lieu of the Notice period, will be paid, other than in the following situations: (a) (b) (c) (d) (e) (f) where the Specified Personnel lacks, or has lost, an essential qualification; for non-performance, or unsatisfactory performance of duties; for failure to satisfactorily complete identified training; for failure to meet a condition of engagement; for a Breach of the Code of Conduct; or for behavior that the Buyer considers to be Gross Misconduct, which may include: (i) the unauthorised release of confidential material; (ii) damage to Buyer property or vandalism; (iii) intoxication at work; (iv) fraud, or theft; (v) breaches of safety; or (vi) threats or acts of violence. Seller: 33.4. The Seller will seek alternative options to termination of this Work Order, prior to providing notice. 33.5. The Seller may terminate this Work Order in accordance with the following terms and conditions: (a) by providing: (i) a minimum 42 days (6 weeks) written Notice to the Buyer representative, that will include a reason for the termination. Buyer: 33.6. The Buyer may terminate this Work Order in accordance with the following terms and conditions: (b) or (c) By providing a minimum 14 days (2 weeks) written notice to the Seller; By the issue of a Notice to immediately terminate the Work Order. 34. Variations to Work Order 34.1. Any variations to a Work Order must be in writing, signed by or on behalf of both parties, and substantially in accordance with any requirements as stipulated by the Buyer representative. 35. Work Location 35.1. The Specified Personnel will be required to work at: (a) (b) the AEC primary workplace (ACT National Office - 10 Mort St, Canberra ACT 2601); an alternative location in Canberra as instructed by the Buyer Representative; or AEC – DTA Digital Marketplace Work Order Specialist (Labour Hire) SRC00XXXX 8 of 15 --- Page 9 --- (c) remotely from an alternative location, which may include the Specified Personnel’s place of residence AEC – DTA Digital Marketplace Work Order Specialist (Labour Hire) SRC00XXXX 9 of 15 --- Page 10 --- EXECUTED AS AN AGREEMENT Executed as an agreement by the Australian Electoral Commission (ABN 21 133 285 851), by its duly authorised delegate: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signature of delegate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Name of delegate (print) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date Executed as an agreement by Vendor (ABN 00 000 000 000) by the following persons in accordance with section 127 of the Corporations Act 2001 (Cth): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signature of Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Name of Director (print) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date In the presence of AEC – DTA Digital Marketplace Work Order Specialist (Labour Hire) SRC00XXXX 10 of 15 --- Page 11 --- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signature of witness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Name of witness (print) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date In the presence of: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Signature of Director/Company Secretary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Name of Director/Company Secretary (print) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Date AEC – DTA Digital Marketplace Work Order Specialist (Labour Hire) SRC00XXXX 11 of 15 --- Page 12 --- Attachment A – Confidentiality, Privacy and Conflict of Interest Declaration and Undertaking – Deed Poll _____________________________of_________________________ (the Confidant). <Insert full name> <Insert Position> and <Organisation Name> Recitals A. The Commonwealth of Australia represented by the Australian Electoral Commission ABN 21 133 285 851 (AEC) requires the provision of [insert description of services] (the Services). The Services will be/or are detailed in Work Order SRC00XXXX. B. The Confidant provides the undertakings set out below in respect of the Services required by the AEC, and information to be acquired, directly or indirectly in connection with the Services. 1. Definitions In this deed: Confidential Information Conflict of Interest means information that is by its nature confidential and is: (a) (b) (c) designated by the AEC as confidential; described in the Work Order as confidential; or information of the AEC that the Confidant knows or ought to know that information is confidential, but does not include information that is or becomes public knowledge other than by breach of this deed or any other confidentiality obligation. means any circumstance in which: (a) the Confidant has an interest (whether financial or non- financial) or an affiliation, including but not limited to, any political affiliation that is affecting, will affect, or could be perceived to affect, the Confidant’s ability to perform the Services or work associated with the Services fairly and independently; or (b) due to a direct or indirect relationship or interest the Confidant may be seen to compromise the political neutrality of the AEC. Personal Information has the meaning given in section 6 of the Privacy Act 1988 (Cth). AEC – DTA Digital Marketplace Work Order Specialist (Labour Hire) SRC00XXXX 12 of 15 --- Page 13 --- 2. Access 2.1 The Confidant understands that the Work Order may contain Confidential information and in the course of performing the Services, the Confidant may have access to both Confidential and Personal Information. 3. Non-disclosure 3.1 The Confidant will treat as secret and confidential all Personal Information and Confidential Information to which it has access or which is disclosed to the Confidant. 3.2 If the AEC grants its consent for the Confidant to disclose Personal Information or Confidential Information, it may impose conditions on that consent. In particular, the AEC may require that the Confidant obtains the execution of a deed in these terms by the person to whom the Confidant proposes to disclose the Personal Information or Confidential Information. 3.3 The Confidant’s obligations under this deed will not be taken to have been breached where the Confidant is legally required to disclose the Personal Information or Confidential Information. 3.4 For the avoidance of doubt, the Confidant’s hourly rate and associated fees is designated as Confidential Information for the purposes of this Deed. The Confidant must not disclose this Confidential Information to anyone other than their employer and the Buyer representative. 3.5 The hourly rate and associated fees of other AEC contractors is also designated Confidential Information. The Confidant must not access this Confidential Information from AEC IT systems without the express written permission of the Buyer representative and only for a purpose that is directly relevant to the performance of the Services. 4. Restriction on use 4.1 The Confidant will use the Personal Information or Confidential Information only for the purpose of its dealings with the AEC (whether directly or indirectly). 4.2 The Confidant will not copy, reproduce or disclose the Personal Information or Confidential Information without the approval of the AEC, will not allow any other person outside the AEC access to the Personal Information or Confidential Information, except to employees of the Service Provider who have a need to know basis for such information and, for security classified information, have the appropriate security clearance and will take all necessary precautions to prevent unauthorised access to or copying or disclosure of the Personal Information or Confidential Information in its control. 4.3 Where Personal Information is contained within AEC IT systems, the Confident agrees not to disclose that Personal Information outside of the AEC IT systems, including via email to an external email address, without the express written consent of the Buyer representative. 4.4 The Confidant will ensure that anybody to whom it provides or discloses the Personal Information or Confidential Information is made aware of the conditions under which this information is provided or disclosed, and of the fact that the confidentiality/secrecy of the information must be maintained. 4.5 Where the Confidant is an individual it will undergo all relevant security clearance vetting processes where it has, or will be given, access to security classified information for more than three months. 5. 5.1 5.2 Delivery up of documents Immediately on request by the AEC, the Confidant must deliver to the AEC all documents in its possession or control containing Personal Information or Confidential Information. If at the time of such a request the Confidant is aware that documents containing Personal Information or Confidential Information are beyond its possession or control, then the Confidant must provide full details of where the documents containing the Personal Information or Confidential Information are, and the identity of the person who has control of them. 6. Privacy obligations 6.1 The Confidant agrees to abide by the provisions of the Privacy Act 1988 (Cth), including the Australian Privacy Principles set out in that Act, in respect of both Personal Information and Confidential Information, whether or not it is legally bound to comply with that Act and as if the definition of personal information in that Act includes Confidential Information. AEC – DTA Digital Marketplace Work Order Specialist (Labour Hire) SRC00XXXX 13 of 15 --- Page 14 --- 6.2 The Confidant agrees to abide by the terms of the Privacy Policy - Australian Electoral Commission (aec.gov.au) as amended from time to time. 7. Conflict of Interest 7.1 The Confidant warrants, to the best of its knowledge, as at the date of this deed, that no Conflict of Interest exists or is likely to arise in its performance of the work associated with the Services except in relation to the following: ________________________________________________________ ________________________________________________________ ________________________________________________________ ________________________________________________________ <<Insert details of any Conflict of Interest or otherwise insert ‘Not applicable’. Attach additional pages if needed>> 7.2 If a Conflict of Interest arises during the course of its work associated with the Services, or appears likely to arise, the Confidant acknowledges that it must: (a) immediately notify the AEC in writing of the Conflict of Interest making a full disclosure of all relevant information relating to the Conflict of Interest and setting out the steps it proposes to take to resolve or otherwise deal with the Conflict of Interest; and (b) take such steps as the AEC may reasonably require to resolve or otherwise deal with that Conflict of Interest. 7.3 In addition to the Confidant’s obligations under clause 7.1 and 7.2, the Confidant agrees to abide by the AEC Conflict of Interest Policy as amended from time to time. 8. Intellectual Property Rights and Moral Rights 8.1 The Confidant: (a) acknowledges that any Agreement Material created under the Deed by the Confidant is created at the direction or under the control of the AEC; and (b) hereby: (i) assigns to the AEC, and, if the Confidant is an organisation or corporate legal entity must ensure its employees or agents assign to the AEC, any Intellectual Property Rights that the Confidant may have in the Agreement Material in accordance with the requirements of the Work Order or Master Agreement; and (ii) in relation to any Moral Rights that the Confidant may have in relation to the Agreement Material, to the extent permitted by Law, consents and, if the Confidant is an organisation or corporate legal entity must ensure its employees or agents (if any) consent, to the Specified Acts. (b) In this clause, Agreement Material, Intellectual Property Rights, Moral Rights and Specified Acts have the same meaning as they have in the Master Agreement. 9. Criminal Code Act 1995 (Cth) 9.1 The Confidant acknowledges the provisions of Part 10.7 of the Criminal Code Act 1995 (Cth) which provides for a range of penalties, including imprisonment for an offence against those provisions. 9.2 The Confidant acknowledges that: (a) section 121.1(1) of the Criminal Code Act 1995 (Cth) states that the term "Commonwealth officer" includes: (i) an individual who is a contracted service provider for a Commonwealth contract; and (ii) an individual who is an officer or employee of a contracted service provider for a Commonwealth contract and who provides services for the purposes (whether direct or indirect) of the Commonwealth contract AEC – DTA Digital Marketplace Work Order Specialist (Labour Hire) SRC00XXXX 14 of 15 --- Page 15 --- (b) it is an offence under Part 5.6 of the Criminal Code Act 1995 (Cth) to communicate or otherwise deal with various types of information obtained by reason of being, or having been, a Commonwealth officer or otherwise engaged to perform work for a Commonwealth entity; and (c) it is an offence under Division 137 of the Criminal Code Act 1995 (Cth) to knowingly give false and misleading information (in a material particular) to the Commonwealth or its officers or agents. 10. Survival 10.1 This deed will survive the termination or expiry of any contract between the AEC and the Confidant. 11. Applicable law 11.1 This deed will be governed by, and construed in all respects in accordance with, the law of the Australian Capital Territory and I agree to submit to the applicable jurisdiction of the Courts of that Territory in respect of all matters arising under, or in relation to, this deed. Execution of deed poll EXECUTED as a deed poll SIGNED, SEALED AND DELIVERED by in the presence of Name of Confidant Name of witness Signature of Confidant Signature of witness (print) Date Date AEC – DTA Digital Marketplace Work Order Specialist (Labour Hire) SRC00XXXX 15 of 15
11 - Working Additional Hours Policy.pdf (pdf)
Download file--- Page 1 --- --- Page 2 --- --- Page 3 ---
12 - ETG Travel Guidelines.pdf (pdf)
Download file--- Page 1 --- 6 December 2023 Enterprise Transformation Group Travel Guideline Audience: Enterprise Transformation Group (ETG) Classification: OFFICIAL --- Page 2 --- --- Page 3 --- Purpose The purpose of this document is to outline the processes that ETG staff need to abide by and follow when arranging, booking or undertaking official AEC travel. Guidelines When undertaking official travel, AEC staff must select the Lowest Practical Fare, which is the lowest fare available at the time that travel is booked, that suits the practical business needs of the traveller. AEC officials are required to abide by the following guidelines from the Resource Management Guide No. 404, Official Domestic Travel – Use of the lowest practical fare: • Value for Money: Value for money is the overarching consideration when booking flights for domestic air travel. Value for money requires the use of Commonwealth resources in an efficient, effective, economical, and ethical manner that is not inconsistent with the policies of the Commonwealth. Accordingly, when booking travel, officials must make decisions based on an impartial consideration of the fares available and not on a personal preference for a particular airline or aircraft type, access to airline lounges or accumulating airline reward and loyalty points (including status credits). AEC staff cannot accrue frequent flyer points whilst on official travel, upgrade fares, or select specific airlines on the basis of memberships held. • Necessity of Travel: Air travel must only be undertaken where other communication tools, such as teleconferencing and videoconferencing, are ineffective. In approving travel, the delegate (the official approving domestic air travel) must be satisfied that there is a demonstrated business need for the travel. • Diligence: AEC staff must act in accordance with the AEC Travel Policy and the Australian Public Service Code of Conduct. This includes acting reasonably in scheduling meetings or other events for which travel is considered necessary (e.g. minimising unnecessary travel time). AEC officials must make two key decisions when selecting a fare for travel: • Fare class: All air travel must be the lowest practical fare in economy class unless there is a business case or entitlement to travel business class. If the relevant delegate approves business class travel where there is no entitlement, the reasons for travel in that class must be documented in each instance. • Fare type: Where there is a high degree of certainty for required arrival or departure times, officials must assess all fares and consider restricted fare types. Where there is a possibility that a scheduled meeting will not proceed, or there is uncertainty around the time that a scheduled meeting may conclude, officials must consider whether the additional cost of flexible fares outweighs the cost of possible changes or cancellation fees. Arranging and Booking Travel The process for booking and arranging travel, as well as seeking reimbursement of incidental costs associated with travel, for labour-hire staff is similar to the process in place for APS staff with a few variations. Updated as of 6 December 2023 --- Page 4 --- APS Staff • APS Staff book their own flights, accommodation and hire car (where needed) through Expense8 and must adhere to the Whole of Australian Government Travel Arrangements and the AEC Travel Policy. • The need for travel must be approved by an APS Director (EL2 or above) verbally or in writing prior to booking travel. This is due to the financial and resourcing delegations that exist only within these positions. The Expense8 booking should then be submitted to the appropriate director for final approval. • APS staff may only be granted approval to use a private motor vehicle for official purposes where it will result in greater efficiencies and will not involve unnecessary expenses for the AEC. Refer to the AEC Travel Policy for further details. • APS staff will be provided all eligible entitlements through Expense8 automatically once their booking has been approved by the delegate. Entitlements will be processed through the AEC Financial Management System into their nominated bank account. • APS staff must adhere to the Travel Policy and the Enterprise Agreement for their entitlements regarding travel time. • APS staff travelling by taxi are to pay for their fare with an AEC credit card and retain the receipt. If the traveller does not have an AEC credit card, they can use a personal card and the cost will be reimbursed by submitting a request in Expense8 with the receipt attached. Labour-hire staff travelling with APS Staff should share taxis where possible. • APS staff may access ride-sharing services when on official travel and where they are legal. AEC staff must not use their AEC credit card to pay for these services (or store the card details in their ride-share app). The traveller can use a personal card and the cost will be reimbursed by submitting a request in Expense8 with the receipt attached. Labour-hire Staff • Flights, accommodation and hire car (where needed) will be booked by the Program Support Team for labour-hire staff in line with the Whole of Australian Government Travel Arrangements and the AEC Travel Policy. • The need for travel must be approved by an APS Director (EL2 or above) in writing prior to booking travel. This is due to the financial and resourcing delegations that exist only within these positions. This written approval must be attached to the Expense8 travel booking when it is submitted for final approval. • Labour-hire staff should only consider the use of a private vehicle for travel as a final contingency where flights and hire car arrangements are not feasible. This kind of travel requires prior approval in writing by an AEC Assistant Commissioner, the Labour-Hire Staff’s Employment Vendor and Program Support. In these cases, the vehicle will not be covered by AEC insurance as per the AEC Travel Policy. • As labour-hire staff do not hold Expense8 profiles, travel booking requests are made via the Travel Booking Template Form. • The Travel Booking Form must be sent by email to with proof of the travel approval from an APS Manager. • The AEC will complete the booking and send the travel documents by email to the traveller once finalised. • All required Taxi or Ride-share costs between Home-Airport-Accommodation-Workplace during work-related travel should be claimed via the labour-hire staff member’s recruitment Updated as of 6 December 2023 s22 --- Page 5 --- vendor by providing receipts in the first instance and will be paid in line with the AEC Travel Policy. • Labour-hire staff can claim travel time (airport-to-airport). This will be calculated from one hour prior to the flight time until the flight arrival time at the destination. Travel to and from each airport cannot be claimed. • All meal and incidental costs incurred by labour-hire staff for work-related travel should be claimed via the labour-hire staff member’s recruitment vendor by providing itemised receipts. Meals and incidentals can be claimed of actual costs for the amount spent, up to the rates below: Breakfast $32.10 Lunch Dinner $36.10 $61.50 Incidentals $23.00 • Reimbursement claims must be approved by an AEC delegate and included in a correctly rendered invoice along with all relevant itemised receipts to substantiate any claims. The total amount claimable per day is $152.70 for each full day worked; the amount is pro-rated for part-days. • The AEC does not reimburse any claims for purchases of alcoholic beverages. Service Standards Requests to book travel must be sent to Indigo Support at least 10 business days prior to the travel departure date, where possible. If travel is required within 10 business days, or the request is urgent, please email copying in the Program Coordinator and the Program Support Director and mark your email as urgent. The relevant Assistant Commissioner will be required to approve this urgent travel request. More information can be found on the AEC travel intranet site at Updated as of 6 December 2023 s22s22
2 - AEC Intranet - Contract management.pdf (pdf)
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J(cid:13),(cid:18)(cid:22)(cid:20)(cid:5)(cid:20)(cid:18)(cid:5)(cid:11)(cid:13)(cid:7)(cid:6)(cid:18)(cid:22)(cid:5)(cid:19)(cid:21)(cid:7)(cid:21)(cid:27)(cid:13)(cid:19)(cid:13)(cid:7)(cid:20)(cid:5)(cid:21)(cid:7)(cid:17)(cid:5)(cid:11)(cid:20)(cid:21);(cid:13)(cid:16)(cid:18)(cid:9)(cid:17)(cid:13)(cid:22)(cid:11)(cid:5)(cid:18)(cid:7)(cid:5)(cid:20)(cid:16)(cid:13) (cid:11)(cid:20)(cid:21)(cid:20)(cid:10)(cid:11)(cid:5)(cid:18)(cid:26)(cid:5)(cid:20)(cid:16)(cid:13)(cid:5)(cid:8)(cid:18)(cid:7)(cid:20)(cid:22)(cid:21)(cid:8)(cid:20)(cid:5)(cid:21)(cid:20)(cid:5)(cid:21),,(cid:22)(cid:18),(cid:22)(cid:6)(cid:21)(cid:20)(cid:13)(cid:5)(cid:6)(cid:7)(cid:20)(cid:13)(cid:22)(cid:12)(cid:21)(cid:9)(cid:11)(cid:15) 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(cid:30)(cid:26)(cid:25)(cid:20)(cid:19)$(cid:19)(cid:23)(cid:24)(cid:10)(cid:18)(cid:19)(cid:21)(cid:16)(cid:15)(cid:26)(cid:22)(cid:21)(cid:16)(cid:27)(cid:10)(cid:15)(cid:25)(cid:26)(cid:10)(cid:26)(cid:16)(cid:27)(cid:25)(cid:31)(cid:29)(cid:18)(cid:19)(cid:25)(cid:23)(cid:10)(cid:19)(cid:15)(cid:10)(cid:22)(cid:30)(cid:30)(cid:26)(cid:25)(cid:30)(cid:26)(cid:19)(cid:22)(cid:18)(cid:16)" #(cid:25)(cid:23)(cid:18)(cid:26)(cid:22)(cid:17)(cid:18)(cid:10)(cid:21)(cid:22)(cid:23)(cid:22)(cid:24)(cid:16)(cid:26)(cid:27)(cid:10)(cid:21)(cid:29)(cid:27)(cid:18)(cid:10)(cid:15)(cid:25)(cid:31)(cid:31)(cid:25) (cid:10)(cid:15)(cid:25)(cid:26)(cid:21)(cid:22)(cid:31)(cid:10)(cid:16)(cid:27)(cid:17)(cid:22)(cid:31)(cid:22)(cid:18)(cid:19)(cid:25)(cid:23)(cid:10)(cid:30)(cid:26)(cid:25)(cid:17)(cid:16)$(cid:29)(cid:26)(cid:16)(cid:27) 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3 - AEC Procurement and Contract Management Procedures - October 2020.pdf (pdf)
Download file--- Page 1 --- --- Page 2 --- Contents 1. Introduction .................................................................................................................. 4 Scope .................................................................................................................................................................4 Commonwealth Resource Management Framework .................................................................................4 How to use these Procedures ........................................................................................................................4 Exclusions..........................................................................................................................................................4 Resources and Templates ..............................................................................................................................4 2. Procurement and Contract Management in the AEC ................................................. 5 Election Procurement Strategy.......................................................................................................................5 AEC Procurement Structure and responsibilities ........................................................................................5 When to engage CLP? ....................................................................................................................................6 3. Procurement ................................................................................................................. 8 Overview ............................................................................................................................................................8 Procurement workflow .....................................................................................................................................9 4. Plan the procurement process .................................................................................. 11 What is the business requirements? .......................................................................................................... 11 Do other business areas have the same or similar requirements within the AEC? ............................ 12 What does the supply market dictate about the requirements? ............................................................. 12 What are the procurement risks? ................................................................................................................ 12 What is the estimated value? ...................................................................................................................... 13 What procurement method can/should I use? .......................................................................................... 13 Is there an Indigenous enterprise that I can approach? .......................................................................... 14 Are there any existing arrangements that can meet the AEC’s business requirements? .................. 14 What documentation / templates do I need? ............................................................................................ 16 What are the record keeping requirements? ............................................................................................. 16 5. Conduct the procurement process ........................................................................... 17 Procuring from an Existing Arrangement (ie. Panels) ............................................................................. 17 Procuring through an Open tender approach ........................................................................................... 21 Procuring through a Limited tender approach .......................................................................................... 26 6. Premises ..................................................................................................................... 31 Agreements for Business as Usual ............................................................................................................ 31 Off-site scrutiny centers (including Out-posted Centres and Central Senate Scrutiny) ..................... 31 All other election premises (including Statics, Pre-poll Voting Centres, training, etc.) ....................... 31 7. Vehicle hire ................................................................................................................. 33 Whole of Australia Government arrangement (WoAG) ........................................................................... 33 Alternative providers ..................................................................................................................................... 33 Indemnities ..................................................................................................................................................... 33 PGPA Section 60 Blanket Approval and Risk Assessment .................................................................... 33 --- Page 3 --- Other points to note when hiring vehicles .................................................................................................. 34 Questions about the travel policy should be directed to AEC Travel.Error! Bookmark not defined. 8. Contract Management ............................................................................................... 35 Overview ......................................................................................................................................................... 35 Handover (or transition in) ........................................................................................................................... 35 Manage Contract start-up ............................................................................................................................ 35 Administer the Contract ................................................................................................................................ 36 Relationship Management ........................................................................................................................... 36 Stakeholder and Communication Management ....................................................................................... 37 Performance Management .......................................................................................................................... 37 AEC Escalation Framework ......................................................................................................................... 38 Risk and Work Health Safety (WHS) .......................................................................................................... 39 Contract variations and options to extend ................................................................................................. 39 Options to extend .......................................................................................................................................... 40 Termination..................................................................................................................................................... 40 Handover (or transition out) ......................................................................................................................... 40 Evaluation and lessons learned .................................................................................................................. 40 9. Useful links ................................................................................................................. 42 10. Definitions and interpretation ................................................................................ 43 11. Appendices ............................................................................................................. 47 Appendix 1 – Market Research and drafting a Statement of Requirement .......................................... 47 Appendix 2 – Risk Management ................................................................................................................. 51 Appendix 3 – Indigenous Procurement Policy .......................................................................................... 53 Appendix 4 – Value for Money assessment and Evaluation of Supplier Responses ......................... 55 Appendix 5 – My Procurement, Record Keeping and AusTender Reporting ...................................... 57 Appendix 6 – Responsibilities of AEC Financial Delegates .................................................................... 60 Appendix 7 – Confidentiality and Unfair Contract Terms ........................................................................ 62 Appendix 8 – Ethics and Probity ................................................................................................................. 67 Appendix 9 – Political Neutrality.................................................................................................................. 73 Appendix 10 – Consultancies ...................................................................................................................... 74 Appendix 11 – Contingent Liabilities .......................................................................................................... 77 Appendix 12 – AEC Escalation Framework .............................................................................................. 79 Appendix 13 – Contract Management Checklists .................................................................................... 83 Appendix 14 – Commonwealth Contracting Suite and DS4P ................................................................ 87 Appendix 15 – Government Procurement (Judicial Review) Act ........................................................... 89 Appendix 16 – Black Economy Procurement Connected Policy ........................................................... 90 --- Page 4 --- 1. Introduction Scope The Procurement and Contract Management Procedures (the Procedures) are intended to allow AEC personnel to better understand the Commonwealth’s procurement policy and framework. The Procedures emphasise the responsibilities of AEC personnel, and the AEC’s expectations in undertaking procurements of any value on behalf of the AEC and the Australian Government. AEC personnel who are required to spend public money of any value or enter into an Agreement must comply with the Commonwealth Resource Management Framework. In these Procedures all monetary figures are inclusive of GST, unless otherwise specified. Commonwealth Resource Management Framework AEC personnel must procure Services in accordance with the: (a) Public Governance, Performance and Accountability Act 2013 (PGPA Act), (b) Public Governance, Performance and Accountability Rules 2014 (PGPA Rules), (c) Commonwealth procurement framework, including: (i) the Commonwealth Procurement Rules (CPRs); (ii) Resource Management Guides; (iii) templates such as the Commonwealth Contracting Suite (CCS); and (iv) the Department of Finance’s procurement policy website and guidance, (d) Commonwealth Indigenous Procurement Policy (IPP); and (e) AEC internal procedures and operational guidelines, including: (i) the Accountable Authority Instructions (AAIs), specifically AAIs (Part 2); and (ii) these Procedures. How to use these Procedures The Procedures provide information and processes for AEC personnel completing procurement and contract management activities. Additional information on key areas of the Procedures are included in the Appendices. Exclusions Travel arrangements for AEC personnel are only considered in these Procedures to the extent that the arrangements require a legal review (e.g. Contingent Liabilities). Contact AEC Travel for further information on arranging travel. Grants are not included in these Procedures. Resources and Templates Relevant links referenced in the Procedures are as follows: AEC Procurement and Contract Management Procedures Page 4 of 90 --- Page 5 --- --- Page 6 --- --- Page 7 --- --- Page 8 --- 3. Procurement Overview Procurement encompasses the whole process of procuring goods and services, beginning when a need has been identified and a decision has been made on the procurement requirement. At a high level a procurement activity follows the below process flow: Establish business requirement(s) Retrieve approval to proceed (Business case or other) Plan the procurement Consider probity obligations Draft Approach to Market (ATM) documentation Retrieve approval for ATM Release ATM Evaluate responses to ATM Document evaluation process and outcome Retrieve spending approval Negotiate contract Execute contract When taking part in a procurement activity, AEC personnel and AEC Financial Delegates must: (a) act in accordance with legislation, policy and procedural requirements; (b) act within appropriation, authorisation or delegation; (c) act ethically, fairly and impartially; (d) achieve VFM at all times; (e) act in an open, accountable and transparent manner; and (f) encourage competition and non-discrimination. Irrespective of the size or nature of any procurement, AEC personnel must seek to achieve VFM in accordance with the CPRs to ensure AEC Financial Delegates are satisfied that a VFM outcome has been reached. When a business requirement arises, AEC personnel should consider how a procurement will deliver the best VFM outcome. This should begin by clearly understanding and expressing the goals and purpose of the procurement, and must include consideration to leverage any existing AEC arrangements. AEC personnel must exercise caution to ensure they do not enter into an Agreement orally (or give the perception of) or by the exchange of non-contractual documents, letters or emails. Unknowingly entering into an Agreement can occur, for example, where a AEC personnel instruct a Supplier to proceed with the Services before the commencement date of an Agreement. AEC Procurement and Contract Management Procedures Page 8 of 90 --- Page 9 --- Important Note: VFM and proper use of public resources Achieving VFM is the core rule of the CPRs. VFM is not determined by which response is the cheapest. Dollar value is just one component of an overall VFM assessment. All of the VFM considerations (including non-pricing considerations) must be analysed, all decisions/outcomes are to be well substantiated and fully documented to establish a transparent and defensible VFM outcome for the AEC. Notable considerations for the VFM assessment are: Consideration of full tendered contract value, including whole-of-life costs, Comparison of the tendered contract value to the estimated contract value as per the procurement plan, Competition noted within the procurement process, including: o how many submissions were received, o analysis of trends in pricing submissions; and o negotiations undertaken to reduce tendered values. Value adds and benefits to the AEC, Document any changes in scope from initial estimate, Any clarification undertaken to ensure consistency in respondent approach; and Risk exposure to the AEC presented in submissions. AEC personnel responsible for a procurement must be satisfied, after reasonable enquiries, that the procurement achieves a VFM outcome. Refer CPRs Division 1: Rules for all procurements. VFM should always be considered throughout the entire procurement process, including when looking to extend or vary a contract that increases the contract value. AEC Delegates are responsible for ensuring that the commitment of relevant money is a proper use of public resources - efficient, effective, economical and ethical - that is consistent with the policies of the Commonwealth. AEC Delegates must assure themselves that a procurement activity has: facilitates accountable and transparent decision making, encouraged competition and is non-discriminatory, encourages appropriate engagement and management of risk; and is commensurate with the scale and scope of the business requirement. Procurement workflow The following flowchart depicts the basic workflow for a procurement process. However, tasks required to comply with the CPRs will vary depending on the procurement method, value, complexity and risk, and as such these Procedures must be read as a whole. AEC Procurement and Contract Management Procedures Page 9 of 90 --- Page 10 --- --- Page 11 --- --- Page 12 --- Do other business areas have the same or similar requirements within the AEC? AEC personnel must understand what the market for the Services required is within the AEC: (a) Do other business areas require similar or the same Services? (b) Does another business area already have an Agreement in place for the Services? (c) Is there a sufficient requirement in the AEC to establish a panel arrangement for those Services? AEC personnel should also look at the Election Procurement Strategy to answer these questions. What does the supply market dictate about the requirements? To fully understand the market associated with a procurement AEC personnel should conduct market research to a scale appropriate to the procurement activity as a whole. For the purposes of procurement, market research is the act of gathering, analysing and interpreting information about the particular market in which the AEC is proposing to conduct a procurement. Market research can provide a strategic understanding of: (a) how a market works, (b) the direction in which a market is moving (e.g. technological advancement), (c) the competitiveness of a market, (d) key suppliers, (e) sustainability options in the market; and (f) how to manage price variations over time or between suppliers. Methods for conducting market research include: (a) online research, (b) contacting other Australian Government agencies, (c) consulting subject matter experts, (d) phone surveys, (e) visits to local potential supplier, (f) conducting workshops; and (g) conducting a request for expression of interest (EOI) or request for information (RFI). Tip: Care must be taken to avoid the perception that any Potential Supplier has received information that provides them with an unfair competitive advantage, or the perception that work has been promised. Additional information on market research can be found in Appendix 1 of these Procedures. What are the procurement risks? AEC personnel must identify, analyse, allocate and treat risk throughout the entire procurement and contract management process. Depending on an initial assessment and value, a full risk assessment may be required. Additional information on Procurement and Contract Risk can be found in Appendix 2 of these Procedures. As part of managing risk, the AEC Financial Delegate may require additional assurance by way of a financial analysis of the procurement and/or any Potential Suppliers. For any procurements valued at $200k and above, it is recommended that business areas seek financial advice from the Financial AEC Procurement and Contract Management Procedures Page 12 of 90 --- Page 13 --- --- Page 14 --- Open tenders An open tender involves publishing a Request for Tender (RFT) to the market and inviting Submissions from any interested Suppliers via the AusTender website. Limited tenders Limited tenders involve approaching one or more Potential Suppliers to make Submissions when the procurement process does not meet the rules for open tenders. For procurements valued at or above the threshold of $80 000, a limited tender can only be conducted in accordance with paragraph 10.3 of the CPRs or when a procurement is exempt, as detailed in Appendix A of the CPRs, as supported by a business case, approved by the AEC Financial Delegate and attached to the Approach to Market in My Procurement. AEC personnel must contact CLP if considering undertaking a limited tender valued at or above $80, 000. Is there an Indigenous enterprise that I can approach? The Indigenous Procurement Policy (IPP) mandates that Indigenous Enterprises be considered for the delivery of Services valued between $80,000 and $200,000, on a value for money basis prior to approaching the market. Additional information on the Indigenous Procurement Policy can be found in Appendix 3 of these Procedures. Are there any existing arrangements that can meet the AEC’s business requirements? Accessing Services through Existing Arrangements established by the AEC or other Commonwealth agencies (often referred to as ‘piggybacking’) may save the AEC time, resources and expense in conducting separate procurement processes. It can also enable the AEC to access more favourable rates and conditions that other larger agencies were able to negotiate. Procurements from Existing Arrangements are only subject to the rules in Division 1 of the CPRs. However, the establishment of an Existing Arrangement is subject to both Division 1 and 2 of the CPRs. Where there is an Existing Arrangement available to the AEC, with a scope that clearly meets the AEC’s requirements, AEC personnel may use that Arrangement. Important: If you intend on accessing an Existing Arrangement instead of completing an Open Tender procurement process, a business case, approved by the AEC Financial Delegate and attached to the Approach to Market in My Procurement, is required to outline the decision making process. The business case must include the following information at a minimum: why the Arrangement is being accessed, how the scope of the Arrangement meets the AEC’s business needs, what Potential Suppliers will be approached; and why you have selected those Potential Suppliers. Important: IF you intend on accessing an Existing Arrangement, AEC Contact Officers should consider how many Potential Suppliers are to be approached. Note that it will be very difficult to assess and demonstrate the achievement of value for money if only one Potential Supplier is approached. AEC Procurement and Contract Management Procedures Page 14 of 90 --- Page 15 --- Existing Arrangements may include: (a) Whole of Australian Government (WoAG) arrangements These are Arrangements, some of which are mandated, established by the Department of Finance to benefit Commonwealth agencies for the procurement of Services. The Department of Finance procurement website provides the full consolidated list of these arrangements. When purchasing from an Arrangement, AEC personnel must ensure that the: (i) Services required are within the scope of the Arrangement; (ii) terms and conditions of the Arrangement are not being materially altered; and (iii) relevant templates are used to procure the Services. An Agreement is formed under an Arrangement when a Work Order is issued, or executed by both parties, as specified in the Head Agreement or Deed of Standing Offer. The Work Order together with the Head Agreement or Deed of Standing Offer form the Agreement. (b) AEC National Panels The AEC has established National Panels for the provision of furniture and equipment, logistics and ballot material printing to ensure nationally consistent arrangements for key election services. Refer to the Election Procurement Strategy intranet page for guidance on procuring under these Arrangements. (b) Recruitment and labour hire services National Work Orders (WOs) are in place with six (6) providers for the provision of recruitment and related services (excludes ICT recruitment). These WOs can be used by any business area within the AEC to fulfil recruitment and labour hire needs for both BAU and elections (as a contingency only to fulfil larger TEW requirements). It is not mandatory to use these WOs but it is considered to be good practice should they meet your business requirements. These WOs do not replace any existing contracts for recruitment services. These WOs can be accessed using a simple 5-step process. Guidance on how to use these arrangements includes FAQs and applicable templates, as well as a capability matrix that provides contact details of providers and their service capabilities and jurisdictions. This document, as well as other relevant documents, are available through the CLP’s SharePoint site. AEC staff need permission to access this site. Submit a request to access the site by contacting Commercial Law and Procurement. (c) Panel arrangements A panel arrangement (also known as Standing Offer Panel) is the end result of a procurement process, where a number of Suppliers are appointed through a head agreement or deed of standing offer. A list of Existing (Panel) Arrangements that the AEC has access to can be found on the CLP’s SharePoint site. AEC personnel wishing to utilise one of these Existing Arrangements should first contact the relevant AEC Panel Manager to obtain general information and guidance on approaching the Existing Arrangement. Existing Arrangement documentations i.e. Agreements, templates and related documents can be found on DS4P. If an AEC Official requires access to DS4P they must contact CLP. Piggybacking off an Arrangement AEC Procurement and Contract Management Procedures Page 15 of 90 --- Page 16 --- --- Page 17 --- --- Page 18 --- --- Page 19 --- --- Page 20 --- --- Page 21 --- --- Page 22 --- --- Page 23 --- --- Page 24 --- --- Page 25 --- --- Page 26 --- --- Page 27 --- --- Page 28 --- --- Page 29 --- --- Page 30 --- --- Page 31 --- --- Page 32 --- --- Page 33 --- 7. Vehicle hire Whole of Australia Government arrangement (WoAG) All vehicle hires within Australia must be made through the WoAG contracted provider, Hertz. If vehicle hire is being arranged with domestic flights, it can be booked through the Online Booking Tool. If you are only hiring a vehicle, you can book direct with Hertz, online or by telephone. The terms and conditions for hiring vehicles from Hertz are contained in the Deed between the Department of Finance and Hertz. Upon collection of a vehicle from Hertz, the AEC official may be required to sign a document. The purpose of this document is to identify the Authorised Driver. Clause 14.2 of the Deed that the Department of Finance has in place with Hertz confirms this by stating that the Deed prevails over any other rental agreements, provisions or terms. Accordingly, the legal risk to the AEC is low if an AEC official is required to sign other terms and conditions as the terms of the Deed can be relied on. To limit the risk further however, we recommend resisting the requirement to sign any other document. More information about vehicle hire under the WoAG arrangement can be found on the Department of Finance's website. In particular you may find the Department of Finance's FAQ section useful. General AEC procedures for hiring vehicles are contained in the AEC's Travel Procedures. Alternative providers Where a Hertz rental office is not within reasonable proximity, or no vehicles are available, AEC personnel may use an alternative provider that represents best value for money. In such instances, AEC personnel must: a. seek Commercial Law and Procurement section advice on the alternative provider's terms and conditions before you enter into any agreement; and b. advise AEC Travel in order that it can be reported to Department of Finance for contract review and compliance purposes. To help make this process quicker for business areas, legal advice has been provided below for alternative providers that the AEC has previously used. If a business area uses a provider on a regular basis and they are not listed on the Vehicle Hire intranet page, please provide the terms and conditions to CLP for review as soon as possible. Further, if a business area becomes aware that a provider listed on the Vehicle Hire intranet page has changed their terms and conditions, please provide the updated terms and conditions to CLP for review as soon as possible. Indemnities MOST vehicle hire arrangements, including those under the WoAG arrangement, require the AEC to indemnify the provider. Under section 60 of the Public Governance, Performance and Accountability (PGPA) Act 2013, the AEC cannot grant an indemnity in any arrangement unless there is delegate approval. PGPA Section 60 Blanket Approval and Risk Assessment To simplify the PGPA section 60 approval process and support compliance, the Chief Legal Officer has provided blanket approval based on a standard risk assessment for vehicle hire which can be found on the Vehicle Hire intranet page. Note that this PGPA section 60 blanket approval only applies where: a. a provider is used under the WoAG arrangement (ie. Hertz); or AEC Procurement and Contract Management Procedures Page 33 of 90 --- Page 34 --- b. another provider is engaged and their standard terms and conditions have been reviewed by CLP and legal advice provided; and the risks of hire are adequately addressed in the risk assessment attached to the blanket approval. c. For the avoidance of doubt, if an AEC official determines that the risks of hire (including through Hertz under the WoAG arrangement) are not adequately addressed in the standard risk assessment, a new risk assessment and PGPA section 60 approval will need to be undertaken separately. Other points to note when hiring vehicles PGPA Rule 18 approval is required prior to the hire of a vehicle from any provider (Hertz or alternative provider). The email for financial delegate approvals under $10,000 can be used for Hertz vehicle hire, or alternative provider vehicle hire where the cost is less than $10,000 (GST inclusive) and the purchase will be made by an AEC Corporate Credit Card. All other vehicle hire (of any value) from an alternative provider must be entered into My Procurement and Rule 18 approval obtained through the Spending Proposal (Stage 2) process. Questions about the travel policy should be directed to AEC Travel. AEC Procurement and Contract Management Procedures Page 34 of 90 --- Page 35 --- --- Page 36 --- (d) (e) complete a contract risk assessment and risk mitigation plan if required; (d) address any issues that were not resolved when the Contract was signed; follow up with the Supplier/s on key initial obligations, such as obtaining evidence of their insurances , financial viability and signed Deed Polls from Specified Personnel; (f) identify how the achievement of deliverables will be measured; (g) establish processes for monitoring and reporting on the performance of the Supplier in relation to the key performance indicators; and (h) establish roles and responsibilities for internal stakeholders. Note: The above items are inclusions within the CMP template developed for your use. Administer the Contract To assist with the overall management of the Contract, it is important that Contract Managers: (a) regularly review and update the Contract Management Plan including risk assessment when appropriate; (b) maintain up to date records of key personnel and contact details; (c) (d) schedule meetings at specific times throughout the life of the Contract, giving the time, place and purpose of the meeting as well as any planned reviews or other key actions; inspect Services on delivery (particularly where delivery will be phased) to ensure they meet the standards specified in the Contract, (e) make payments only in accordance with the terms of the Contract, (f) (g) document any changes, significant decisions or events and file all documentation and correspondence in relation to any procurement; report to senior management and stakeholders on the status of the Contract at appropriate intervals; and, (h) develop and maintain an effective and professional relationship with the Suppli er. Relationship Management Relationship management is an essential element to contract management, and a basis for this relationship can often be established in the procurement phase. However, if a Contract Manager is new to the procurement or the contractual arrangement, the Contract Manager must undertake to understand the relationship that already exists between the AEC and the Supplier. This includes understanding any problems or issues that occurred earlier in the procurement process. The type of contract (including size, duration, deliverables, personalities involved) will influence the relationship between the parties to the arrangement, and the structure of your approach to managing the relationship. It is important to develop and maintain a constructive relationship with regular communication and this can be achieved through both informal (e.g. day to day discussions and interactions), and formal (e.g. formal contract management meetings and performance reviews with nominated personnel) means. Formal meetings should be captured in your CMP. An effective relationship with your Supplier can allow the quick and simple identification and resolution of issues, before they become critical to the delivery of the contract. Maintaining a good relationship does not mean that the terms of a contract are not enforced, rather it is about professionally enforcing the terms of a contract based on evidence of contractual performance. Relationships should be managed professionally and be based on cooperation and mutual understanding. It is important to remember that this relationship is a professional one and should not become too intimate, as this can affect your ability to manage the arrangement and can bring ethics and probity considerations into question. AEC Procurement and Contract Management Procedures Page 36 of 90 --- Page 37 --- Stakeholder and Communication Management It is important to ensure that stakeholders to the contract are kept informed of relevant matters such as contract developments, and are continually engaged or consulted where required throughout the life of the contract. In order to achieve this you should first identify the internal and external stakeholders, and their role in relation to the Arrangement. A key item to consider at this point is any other AEC contractual arrangement that may have intersecting contract deliverables. This is an important step in developing a system to manage information between Suppliers with intersecting deliverables, to ensure a coordinated and seamless delivery of the operational activity relating to the arrangements. Intersecting contract deliverables could include scenarios such as; the manufacturer for Cardboard material and the Supplier contracted to manage collection/delivery; or, a hired premise and a furniture hire company; or a Ballot Material Printing Supplier and the Supplier contracted to manage collection/delivery. Communication Plan A Communication Plan should be developed as part of a CMP to identify the type of information that needs to be shared with/between Stakeholders, the frequency, the method and where the responsibility sits for sharing the information. This should include how you will communicate Services to be delivered under the contract to end users; how you will receive feedback on Supplier Performance from end users; how you will engage with your Supplier for ongoing contract requirements (including performance issues); how you will engage with other Internal / External stakeholders. Performance Management Effective management of a Contract is the most efficient means of ensuring performance is in line with contractual obligations. Contract Managers must undertake performance management over the life of the Contract in accordance with the provisions of the Contract, including non-performance provisions. Performance management involves: (a) performance monitoring to ensure that progress is being made in line with agreed time frames, and that the Supplier is performing in accordance with the Contract. Contract Managers should focus on monitoring the key deliverables outlined in the Contract, as very deta iled monitoring can be costly and shift the focus away from achieving outcomes; (b) determining whether performance meets the AEC’s needs through performance assessments. (c) The primary responsibility for performance rests with the Contract Manager, who should en sure that standards and targets are met on time and within budget; (d) taking appropriate action such as correcting areas of underperformance through contract management mechanisms, or amending the contract requirements to meet changing needs. If performance issues cannot be resolved by the AEC Contract Manager, this should be escalated in accordance with the escalation process identified in your CMP (see the AE C Escalation Framework section of these Procedures and Appendix 12); (e) making reasonable enquiries to determine compliance with any applicable Standards including: (i) gathering evidence of relevant certifications; and (ii) periodic auditing of compliance by an independent assessor, and (f) seeking reasonable evidence to satisfy the AEC that contractors have not breached the regulations and/or regulatory frameworks and have demonstrated their sustainability credentials. AEC Procurement and Contract Management Procedures Page 37 of 90 --- Page 38 --- It is important that Contract Managers attempt to address any issues with the Supplier (including under performance) at the lowest possible level in the first instance. It should also be considered what role the AEC may have played in contributing to the issue, as a contract includes obligations on both parties to the arrangement. Managing under performance (a) Contract Managers should address any problems with the Supplier promptly, in accordance with the terms of the Contract. While there is no set procedure for managing under performance, it is essential to clearly address poor performance as soon as the problem is identified, including providing timeframes for resolution if appropriate. The longer poor performance is allowed to continue, the more difficult it becomes to attain a satisfactory resolution. (b) When addressing issues of non-performance with a Supplier, Contract Managers should specifically identify the problem, and determine how wide the gap is between what is expected, and what is being delivered. Contract Managers should address the issue with the Supplier in a professional, fair and just manner, documenting all meetings and communications. (c) Generally, consequences for under performance will be addressed in the Contract, and may involve: (i) replacing Specified Personnel; (ii) using additional Specified Personnel; (iii) amending progress reporting procedures to make status reports more frequent; (iv) modifying processes or systems; (v) clarifying the AEC’s requirements with the Supplier, escalation involving senior management from both parties in formal discussions or written communications; or (vi) withholding payments until the performance returns to an acceptable level (this remedy must reflect the seriousness of the underperformance, and careful consideration needs to be given when adopting this approach). (d) In formally addressing underperformance, Contract Managers must follow any formal escalation procedures as identified in the Contract where necessary. Contract Managers should contact CLP for advice when dealing with formal under performance. Any formal management of a performance issue should must be recorded in the Supplier Performance Register section of the CLP’s SharePoint site (for procurements valued at or above $80 000). (e) All major stakeholders should be regularly informed of the status of the Contract and Supplier’s performance, particularly where there are any issues. Managing disputes (a) Disagreements and disputes often arise when the parties cannot agree on issues related to the interpretation of the provisions of the Contract, the definition of deliverables, meeting performance standards and/or the effect of unexpected events. In most circumstances, disputes will be reduced where both parties have a sound understanding of their roles and responsibilities under the Contract. (b) However, where a dispute arises, it is important that it is dealt with as quickly as possible in order to prevent escalating the matter, which may impact on deliverables. (c) Contract Managers must strictly follow the dispute resolution procedures provided in the Contract. AEC Escalation Framework Contract management may at times involve managing and resolving issues that arise during and after the delivery of services by a contracted supplier. It is the responsibility of the nominated AEC Contract Manager to effectively and actively manage their contract, including resolving any issues experienced during the term of the agreement. However, at times a Contract Manager may be unable to adequately AEC Procurement and Contract Management Procedures Page 38 of 90 --- Page 39 --- influence the situation with the Supplier’s Contract Manager, or may require approval or decisions to be made by the AEC that are above their level of authority. At these times, it may be required to escalate the issue in the appropriate channel within the AEC. The appropriate escalation channel within the AEC will vary for each contract, and it is important that Contract Managers identify this when establishing the CMP. The AEC Escalation Framework has been developed to assist Contract Managers in understanding their responsibilities in identifying the escalation process applicable to their contract, and prompt the development of communication channels with end users and identified escalation points to assist in effective management of the contract. The AEC Escalation Framework incorporates information in these Procedures, a Stepped Escalation Diagram including worked scenarios (see Appendix 12), in addition to sections included within the CMP template. Risk and Work Health Safety (WHS) Risk must be considered at all stages of the procurement process, including the contract management phase. It is important that a risk assessment is completed within your CMP to identify and mitigate potential risks that may impact on successful delivery of the contract. Additional information on Risk can be found in Appendix 2. The AEC must ensure that the work health safety of workers engaged by the AEC under contracts; and the safety of products the AEC procures and supplies to others. Entering into contracts creates shared WHS legislative duties for the AEC and the other party to the contract. AEC shared duties can be discharge in two ways: (a) Directly - taking the necessary actions required, or (b) Indirectly - by requiring necessary actions to be taken by the AEC contracted Supplier on the AEC’s behalf, and then ensuring or verifying that the Supplier has completed these actions. The management of the WHS aspects of your contract should be recorded in your Contract Management Plan. Additional information on WHS legislation and requirements of AEC personnel can be found on the AEC intranet site for WHS and Safety. Contract variations and options to extend A variation is an amendment to a Contract that changes the Contract’s original terms or conditions. For example, you may need to vary a Contract if there is a change to the Services required, personnel or pricing. Provisions which allow for Contract variations should be outlined in the Contract. Variations must not significantly change the Contract requirement, or a substantial part of the original Contract. Important: Any proposed variation to an agreement must be assessed to ensure that the contract will continue to deliver value for money to the AEC, and does not breach the CPR’s. Tip: A variation to extend a Contract beyond the terms of the original Contract (rather than exercising an extension option within the terms of a Contract), is a new procurement that must be conducted in accordance with the CPRs. Variations to include new extension options generally increase the scope of the Contract and are therefore not allowed. An option to extend the term of a Contract is a legal right within a Contract to unilaterally extend the term of the Contract by a specified period. AEC Procurement and Contract Management Procedures Page 39 of 90 --- Page 40 --- Provisions that allow for Contract variations must be outlined and exercised in accordance with the Contract and prior to the expiry date. A Contract cannot be varied to include extension options. Important: Before any extension option is taken, a Contract Evaluation must be completed. A contract evaluation template is available on the AEC Contract Management Intranet site for use. All contract evaluations are to be recorded in the Supplier Performance Register section of the CLP’s SharePoint Site SharePoint site. Options to extend Process (a) Complete a variation request in My Contracts and submit to CLP. (b) CLP will draft the required document (Deed of Variation or Letter of Extension) and email it to the Contract Manager. (c) Once the request has been approved by CLP and the AEC Financial Delegate in My Contracts, the document can be issued to the Supplier. (d) Contract Managers must ensure they clearly document the reasons for varying the contract and/or exercising the extension option and update the Contract Management Plan. (e) The Contract Management Checklists in Appendix 13 can guide you in extending a Contract. Termination Termination of an Agreement is a serious step with potential probity and legal risks that must be considered before any decision is made. For this reason CLP must be consulted prior to any considering any termination. Handover (or transition out) Where a handover from the outgoing Supplier to a new Supplier is to occur, the process must be carefully managed. Ideally, handover arrangements should involve an agreed period of overlap where the new Supplier works alongside the outgoing Supplier to achieve as seamless a transition as possible. Attention should be paid to conditions in the Contract which relate to the handover, including any financial matters, intellectual property, transfer of material, and training procedures for the incoming Supplier. Evaluation and lessons learned A Contract Evaluation should be undertaken at the end of each Contract and should include an overall performance of the contract, including the AEC’s management of the contract. This can be useful in identifying lessons that have been learned throughout the life of the contract to better understand and improve overall contract management in future. When a transition from one Contract to another is to occur, it is best practice for an evaluation to be undertaken before the Contract ends so that any problems that have occurred with aspects of the Contractual arrangement are identified, and where appropriate, improvements made and implemented in future Contractual arrangements. AEC personnel are required to report to CLP any variations to any Contracts (eg. final expenditure is less than the Spending Value) in order that AusTender can be updated. The Contract Evaluation Template available on the AEC Contract Management intranet site can guide you in evaluating a Contract. AEC Procurement and Contract Management Procedures Page 40 of 90 --- Page 41 --- The CLP SharePoint site includes a ‘Supplier Performance Register’ that must be used by business areas to record Contract Evaluations that have been completed at the end of a Contract. The Supplier Performance Register is intended to assist business areas in leveraging supplier performance information from across the AEC network and benchmark supplier performance. It may also be used to assist in conducting market research by identifying Suppliers that have provided excellent quality Goods / Services to the AEC. AEC Procurement and Contract Management Procedures Page 41 of 90 --- Page 42 --- --- Page 43 --- Supply Nation Membership body dedicated to growing diversity in supply chains. Enables searches of Indigenous Enterprises. AEC Procurement and Contract Management Procedures Page 44 of 90 --- Page 44 --- --- Page 45 --- --- Page 46 --- --- Page 47 --- AEC Procurement and Contract Management Procedures Page 46 of 90 --- Page 48 --- 11. Appendices Appendix 1 – Market Research and drafting a Statement of Requirement Market Research Overview Conducting market research is an important step to assist in planning your procurement. Collecting information about the market enables the AEC to: (a) understand how the market works, its competitiveness, capabilities or constraints; (b) better define AEC requirements; (c) identify Potential Suppliers; (d) better anticipate costs and timeframes; (e) achieve value for money; (f) minimise risks; and (g) identify lessons learnt. The results of market research should be documented to assist in justifying any decisions made based on that research, and inform future market research conducted by the AEC. When conducting market research, care must be taken to avoid the perception that any Potential Supplier has received information that provides them with an unfair competitive advantage, or that work has been promised through this process. Sources Commensurate with the scope, scale, value, type of Services required and estimated risk of the procurement, market research can be undertaken: (a) informally by: (i) contacting other Commonwealth agencies or other users of similar Services; (ii) meet or call known or key stakeholders; (iii) contacting the business area within the AEC relevant to the Services being procured for knowledge or advice (eg. ICT); (iv) reviewing existing market research conducted by a business area, (v) searching My Procurement for previous procurements undertaken or Agreements entered into; (vi) attending industry exhibitions; (vii) searching the Yellow Pages; (viii) conducting searches on AusTender; and/or (ix) conducting searches on the internet. (b) formally via AusTender by undertaking an open approach to market through a multi-stage procurement process. Note that if you are intending to use a multi-stage approach, you must consult with CLP early in the planning stage as specific procurement rules apply. (c) in rare cases, sourcing a specialist consultant to conduct the market research which in itself would be a separate procurement exercise. AEC Procurement and Contract Management Procedures Page 47 of 90 --- Page 49 --- Analysis Following are some questions to consider when researching the market to determine how you will structure your approach to the market: (a) Where do my requirements fit in the market? Is it insignificant, significant or innovative? (b) What is the capability of the market in order to meet the AEC’s needs? Is it a well-developed, emerging or immature market? Is it dynamic and does it have a high level of business activity? Or is the industry on the decline or under threat? (c) What is the risk profile of the market? Is there a risk to supply? (d) What is the capacity of the market? Do skill shortages exist? Is the industry at full capacity? Are there any seasonal factors? (e) Are there any Australian standards, certifications, licences or professional accreditations applicable to the goods or services being procured? (f) Do any relevant regulations and/or regulatory frameworks apply (eg. National Construction Code or Safework Australia regulatory framework)? (g) What is the potential number of suppliers? (h) How attractive are the requirements to suppliers? High or low? Can it be made more attractive? (i) Are there any sensitivity or probity issues in the market that my affect the procurement? Is there a high level of political interest or public sensitivity? In accordance with paragraph 10.30 of the Commonwealth Procurement Rules, if the procurement is valued above $4m, AEC personnel must consider what the economic benefit of the procurement is to the Australian economy. Consider how the Australian economy may benefit from the procurement activity. Consider what economic benefit information will be collected, and how it will be used as an evaluation criteria to assess value for money. The level of information collected should be commensurate with the procurement. It should not introduce excessive red tape and cost for tenderers bidding for government contracts. Drafting Statements of Requirements Overview The Statement of Requirements (SoR) is fundamental to the overall success of a procurement as it forms the foundation of the Agreement. The SoR should be comprehensively developed during the planning stage as this provides the best opportunity to consider what you want to achieve and clearly define the requirements. This will then guide the development of evaluation criteria for the procurement. What is an SoR? A SoR (also known as business requirements, specifications or statement of work) must clearly, concisely and logically describe the Services that the AEC plans to procure. The SoR ensures that: (a) Potential Suppliers can; clearly understand what is expected; calculate their quotation; confirm their capabilities and resources; and, develop an accurate response; (b) the evaluation criteria can be easily and clearly defined. Responses can then be evaluated against clear criteria to assist in identifying overall value for money; (c) the AEC can monitor performance and confirm that the goods and services are delivered according to our requirements; and (d) potential risks are reduced. Commonwealth Procurement Rules (CPRs) AEC Procurement and Contract Management Procedures Page 48 of 90 --- Page 50 --- --- Page 51 --- Tip: The CPRs require minimum standard of information that must be included in request documentation (10.6), including estimated quantities (if the quantity is not known), the relative importance of evaluation criteria, and any known dates for the delivery of goods and services Structure of a SoR A SoR template is available for use as a base when commencing to draft your requirements and may be amended as appropriate to address your particular requirements. Other considerations: Service Level Agreements; Key Performance Indicators; Fee Credits; Performance payments; Milestone payments; and, Volume Discounts. In clearly detailing the AEC business requirements through developing a SoR, you can identify what contract mechanisms may be appropriate for your procurement and can be included in your documentation to market. This may include mechanisms such as a Service Level Agreements, Key Performance Indicators, a Fee Credit / Performance payment regime, Milestone Payments or a request for volume discounts. Service Level Agreements* / Key Performance Indicators* A Service Level Agreement (SLA) formalises the minimum level of service that is expected from Supplier. A SLA must be specific, measurable and achievable and should be based on the requirements included within the SoR. Key Performance Indicators is a conventional method of monitoring the performance of Suppliers and a contract. They are a set of agreed measures or metrics that are used to define and evaluate the critical success factors in a contract – a measure of how well something is being done. There are similarities between these mechanisms and different contract / procurements may be better suited to either of these approaches. Regardless of which mechanism is being used, the critical performance elements of the contract deliverables must be identified by the AEC Business Area before any agreement can be drafted. Fee Credits* / Performance Payments regimes* Fee Credits and Performance payments are often linked to SLA’s and KPI’s in contracts, and act as an incentive for Suppliers to meet the level of performance that is required in the contract. Milestone Payments and Volume Discounts AEC personnel should also consider if a milestone payment approach, or volume discounts, is appropriate to include within their procurement. Milestone payments may assist in managing performance of a contract, and volume discounts may assist in demonstrating that Value for Money is achieved. * CLP is able to provide guidance and assist in drafting these items if required. “It’s often said that a requirement that is not specified up front is just a contract variation waiting to happen” AEC Procurement and Contract Management Procedures Page 50 of 90 --- Page 52 --- --- Page 53 --- Where the estimated overall risk or risk ratings for premises or vehicle hire are considered high, alternate premises or vehicle hire should be sought. AEC personnel must ensure that risk assessments are regularly reviewed and updated throughout the entire procurement process so that any new risks or changes are identified and managed accordingly. Financial Management Service Level Options As part of managing risk, this may include assurance that the AEC Financial Delegate is satisfied with a financial analysis of the procurement and/or suppliers. For any procurements valued at $200k and above, it is recommended that business areas seek financial advice from the Financial Management Section. The services that can be provided by the Financial Management Section and how to request are outlined in the Financial Management Service Level Options for Procurements. Contract Management A Contract Management Plan (CMP) must be completed for Agreements valued over $80k or above, or for high risk, complex or significant election related Agreements. The Contract Management Plan includes a risk assessment that must be completed and regularly reviewed and updated when appropriate throughout the term of the Agreement. Tip: as outlined earlier, your contract Risk Assessment should focus on risks associated with management of the agreement, including delivery of Goods/Services. Further Information and Assistance The Disclosure, Assurance and Engagement Branch has responsibility for risk assessment and management within the AEC. The Risk and Assurance section provides advice and assistance to AEC personnel on how to undertake risk assessments. For assistance contact . AEC Procurement and Contract Management Procedures Page 52 of 90 s22 --- Page 54 --- Appendix 3 – Indigenous Procurement Policy Overview The mandatory Indigenous Procurement Policy (IPP) aims to stimulate the Indigenous business sector by leveraging the Commonwealth’s purchasing power to boost Indigenous Enterprises. An Indigenous Enterprise is any business that is 50 per cent or more Indigenous owned. The IPP has three main parts: (a) a target number of contracts that need to be awarded to Indigenous Enterprises; (b) a mandatory set-aside of contracts for Indigenous Enterprises to apply in certain situations; and (c) mandatory minimum requirements for Indigenous employment and Indigenous supplier use applying to certain high value Commonwealth contracts. Further information and a copy of the IPP can be accessed at https://www.niaa.gov.au/resource- centre/indigenous-affairs/indigenous-procurement-policyMandatory set-aside While Indigenous Enterprises can bid for any Approach to Market, the IPP requires that the AEC first check whether an Indigenous Enterprise can deliver Services if the procurement is: (a) valued between $80 000 and $200 000 of the initial agreement period; and/or (b) a Remote Procurement (see RIPP Location Map); and/or (c) the goods/services total $7.5 million during the initial agreement period AND where 50% of the agreement value is being delivered anywhere in Australia AND the goods/services are in any of the 8 industry categories listed on Section 4, Page 32 of the IPP. Note: The mandatory set-aside does not apply if the procurement method is to approach a mandatory whole of government arrangement. Prior to approaching the market, AEC personnel must: Step 1: Search Supply Nation to determine if there is an Indigenous Enterprise that provides the Services within the scope of your requirements. The search (eg. screen capture) for Indigenous Enterprises must be saved to the Approach to Market raised in My procurement. Step 2: Where a suitable Indigenous Enterprise(s) is identified: (a) (b) If through the initial search suitable Indigenous Enterprise(s) are identified (commensurate to the scale, scope and risk of the procurement) the AEC Official must take steps to determine whether the Indigenous Enterprise can deliver the required Services through an Approach to Market. If an Indigenous Enterprise is identified as representing best value for money through the Approach to Market, an Agreement awarded to the Indigenous Enterprise (under Exemption 17 of the Commonwealth Procurement Rules). The Commonwealth Contracting Suite (CCS) Contract template must be used to enter into an Agreement as outlined at Appendix 13 of these Procedures. (c) All information must be entered into the Approach to Market in My Procurement as outlined at Appendix 5 of these Procedures. Where no suitable Indigenous Enterprise(s) are identified: (d) If no suitable Indigenous Enterprise(s) are identified, then normal procurement processes apply according to value. Tip: Just prior to entering into any Agreement, it is recommended that AEC personnel conduct another search of Supply Nation to confirm that the business(es) is still considered an Indigenous Enterprise(s). AEC Procurement and Contract Management Procedures Page 53 of 90 --- Page 55 --- Note: The AEC may use Exemption 17 of the CPRs to contract with an Indigenous Enterprise, regardless of whether the Indigenous Enterprise is registered with Supply Nation. In these instances, the AEC Official must satisfy themselves that the business is at least 50 per cent Indigenous owned and follow Step 2 of the process outlined above. AEC Procurement and Contract Management Procedures Page 54 of 90 --- Page 56 --- Appendix 4 – Value for Money assessment and Evaluation of Supplier Responses Value for Money Assessments Overview The CPRs identify that a thorough consideration of value for money should begin with a clear understanding and statement of the goals and purpose of the procurement. When a business requirement is identified, AEC personnel should consider if a procurement will deliver the best value for money. This consideration should include: (a) stakeholder input; (b) the scale and scope of the identified business requirement; (c) the AEC’s resourcing and budget; (d) obligations and opportunities under other existing Arrangements; (e) relevant Commonwealth policies; and, (f) the capacity of the market to competitively respond to a procurement. The above items should be used to inform AEC personnel when a procurement represents the best value for money, and in considering the most appropriate procurement approach for the activity. It is important that this consideration is recorded in writing and maintained with procurement documentation in accordance with AEC record keeping requirements. Achieving Value for Money Achieving Value for Money is the core rule of the Commonwealth Procurement Rules. AEC personnel responsible for a procurement (Delegates) must be satisfied, after reasonable enquiries, that the procurement achieves a value for money outcome. Procurements should: (a) encourage competition within the market and be non-discriminatory; (b) use public resources in an efficient, effective, economical and ethical manner that is not inconsistent with the policies of the Commonwealth; (c) facilitate accountable and transparent decision making; (d) encourage appropriate engagement with risk; and, (e) be commensurate with the scale and scope of the business requirement. When conducting a procurement, an AEC Official must consider the relevant financial and non- financial costs and benefits of each submission including, but not limited to; (e) the quality of the goods and services; (f) fitness for purpose of the proposal; (g) the potential supplier’s relevant experience and performance history. AEC Procurement and Contract Management Procedures Page 55 of 90 --- Page 57 --- IMPORTANT NOTE: Value for Money Assessments must be comprehensively documented and recorded. It is important that you demonstrate to the Delegate that the preferred Supplier represents Value for Money for the AEC. Scenario: What if only one quote is received? How can I demonstrate Value for Money? As outlined above, there are various aspects that should be considered in evaluating Value for Money. This includes: the quality of the goods and services; fitness for purpose of the proposal; the Supplier’s experience and performance history. When you are evaluating a procurement that has only received one response, you may also wish to consider: benchmarking; looking at pricing/Services in other Commonwealth Agency panel rates; or utilising consultants that have industry expertise. Value for Money Assessment is required for all procurement activities, regardless of the value or the procurement approach. A Value for Money Assessment must also be completed when taking any extension option to an existing contract to ensure the Delegate can be satisfied that extending the arrangement continues to deliver a value for money outcome to the AEC. Evaluation Please note: For all open tender procurements; Limited Tender procurements valued at $80 000 and above; and, procurements valued at $200 000 and above through Existing Arrangements, a formal evaluation plan and evaluation report are required. In order to ensure probity is maintained throughout your procurement process, you must ensure that your Evaluation Plan is developed, consulted, and approved by the Delegate as soon as possible in the procurement process. Ideally, this would be completed prior to approaching the market/suppliers, which would also provide the opportunity to confirm that clear evaluation criteria has been included in the approach to supplier. At a minimum, Evaluation Reports must be approved by the Delegate prior to the closing date of responses from potential suppliers. Once the response period has passed, Submissions can be accessed and must be evaluated by the evaluation in accordance with the approved Evaluation Plan. The evaluation must be commensurate with the scale and scope of the procurement, and be sufficient enough to satisfy the Delegate that Value for Money can be demonstrated. Tip: A single AEC Official can evaluate the Submissions for procurements valued under $10 000. AEC Procurement and Contract Management Procedures Page 56 of 90 --- Page 58 --- Appendix 5 – My Procurement, Record Keeping and AusTender Reporting My Procurement (including My Contracts) Overview My Procurement and My Contracts are central access modules located within the AEC Procure-to-pay System: My Procurement (My procurement). They support best practice procurement processes and contract management in the AEC. My Procurement must be used by AEC Officials to record all procurement activities, with the exception of low value procurements being paid for with an AEC Corporate Credit Card, from the initial procurement planning stage through to executing the final Agreement. Once all stages have been completed in My Procurement, a contract will be created in My Contracts. My Contracts must be updated throughout the life of the Agreement, including to record any variations or extensions. Access My Procurement and My Contracts can be accessed at: User Guide A step-by-step guide on how to use My Procurement is available: [Link to be inserted]. Record Keeping and Reporting Overview AEC personnel are responsible for ensuring that every procurement process is open and transparent, and that decisions can be publicly justified. This section details the AEC’s record keeping and procurement reporting requirements, and should be used as a guide to AEC personnel to inform them of their responsibilities when conducting a procurement. AEC personnel should contact Commercial Law and Procurement for further advice on their individual reporting obligations. Include reporting on Austender. Record Keeping AEC personnel must use appropriate templates, and follow AEC Recordkeeping policy. As an example, once a procurement process is concluded, AEC personnel must file all documents (executed Agreements, invoices etc) on a corporate file to provide a record of procurement activity and how the process has been conducted. In order to ensure we meet our obligations under the CPR’s (Section 7.2-7.4) documentation should provide accurate information on (a) the requirement for the procurement; (b) the procurement process that was followed; (c) any business decisions that influenced the selection of the procurement process (e.g. why a panel was approached in place of an open tender procurement); (d) how value of money was considered and achieved; (e) relevant approvals; and (f) relevant decisions and the basis of those decisions. AEC Procurement and Contract Management Procedures Page 57 of 90 s22 --- Page 59 --- You must ensure that appropriate security classifications are listed on all documentation. It is anticipated that most procurement and contractual documentation should be classified as For Official Use Only given the documents will likely include commercially sensitive information. Please Note: My Procurement is not a record management system and you are required to maintain records and appropriate files. AEC personnel should contact AEC records management area for assistance, if required. AusTender AusTender is the Commonwealths procurement information system. It is the central point for mandatory publication of all publicly available Commonwealth Government (AEC) business opportunities for: (a) publishing of all publicly available Approaches To Market, Annual Procurement Plans, panel arrangements and Agreements awarded; (b) electronic distribution of documentation and addenda for Approaches To Market; and (c) a secure lodgement for Submissions. AusTender provides the following benefits to suppliers: (a) one central point to find publicly available business opportunities and planned procurements advertised by the Commonwealth; (b) automatic notification of business opportunities; (c) automatic notification of addenda; (d) electronic lodgement of Submissions into a secure electronic tender box; (e) access 24 hours a day 7 days a week; (f) reduced costs, by eliminating the need to print, bind and courier Submissions; and (g) online access to information about panel arrangements and Agreements awarded. Reporting The Australian Government is required to make its procurement activities visible and transparent to the public. The AEC has the following obligations in regards to the reporting of Agreements: (a) all Agreements with a value of $10 000 or more must be published on AusTender within 42 days of entering into the Agreement; (b) all amendments (including extensions) to Agreements of $10 000 must be published on AusTender within 42 days; (c) all Agreements involving consultancy services valued at $10 000 or above must be published in the Annual Report; (d) Agreements valued at $100 000 or above must be published twice yearly to meet the Senate Order on Departmental Agency Contracts; (e) all Agreements involving a limited tender approach above $80 000 must include the exemption or condition from the CPR’s that supported the procurement approach; (f) the AEC must publish and regularly update an Annual Procurement Plan (APP) on AusTender of significant planned procurements expecting to proceed to an open Approach to Market; and (g) in accordance with the IPP, publish every six months: (i) subcontracts with Indigenous Enterprises; (ii) agreements with Indigenous Enterprises valued at less than $10 000; (iii) purchases from Indigenous Enterprises using a credit card; and AEC Procurement and Contract Management Procedures Page 58 of 90 --- Page 60 --- (iv) multi-year Agreements with Indigenous Enterprises. AEC Procurement and Contract Management Procedures Page 59 of 90 --- Page 61 --- Appendix 6 – Responsibilities of AEC Financial Delegates Overview AEC personnel must not enter into Agreements unless the appropriate approvals and authorisations have been given in accordance with the PGPA Act and Rules. AEC personnel must ensure that the following powers under the PGPA Act are exercised by AEC personnel with the correct financial delegation. These are the powers to: (a) commit public money (s 23(3) PGPA Act) and then record that approval under PGPA Rule 18, including the commitment of future year expenditure if required; (b) enter into and vary an arrangement (s 23(1) PGPA Act), such as a contract; and (c) grant an indemnity, guarantee or warranty (s 60 PGPA Act). Responsibilities of all AEC Financial Delegates AEC Financial Delegates must only purport to exercise a power in accordance with: (a) their Financial Delegation; (b) the AEC’s AAIs; and (c) lawful direction given from time to time in relation to the exercise of that power. Financial Delegations Schedule Only a select number of AEC personnel hold a financial delegation, as set out in the Financial Delegations Schedule administered by Finance and Business Services Branch. s23(3) power to commit public money In exercising this power, the AEC Financial Delegates must: (a) take all reasonable steps (including by seeking advice from specialists) to ensure that they are sufficiently and appropriately informed on the matters that must be considered when exercising their delegation; (b) be satisfied that sufficient funds are available within the relevant budget to support all proposed payments under the Agreement, costings are sound accurate; (c) be satisfied that the commitment of relevant money would be a proper use and management of public resources (ie. efficient, effective, economical and ethical); (d) be satisfied that the benefits of entering into the arrangement outweigh the risk of locking away future budget flexibility if a commitment of relevant money spans multiple financial years); (e) perform functions and discharge duties with the degree of care and diligence that a reasonable person would exercise; (f) perform functions and discharge duties honestly, in good faith and for a proper purpose; (g) not improperly use their position; (h) not gain, or seek to gain, a benefit or an advantage for themselves or any other person; (i) not cause, or seek to cause, detriment to the entity, the Commonwealth or any other person; (j) disclose details of any material personal interest that relates to the commitment of relevant money; (k) make reasonable inquiries to ensure this procurement activity meets all required procurement obligations; (l) consider a supplier’s political activity (if any) to determine if there are any risks to the AEC’s actual or perceived political neutrality associated with the supplier’s political activities, and if so, whether those risks can be mitigated; and AEC Procurement and Contract Management Procedures Page 60 of 90 --- Page 62 --- (m) record the approval in writing as soon as practicable after giving it. Further guidance for AEC Financial Delegates approving commitments of relevant money is available in RMG-400. s23(1) power to enter into and vary arrangements AEC Financial Delegates must not exercise his or her delegation to enter into an arrangement unless: (a) the arrangement has been approved by the AEC Financial Delegate under Section 23(3) of the PGPA Act; and (b) the value of the arrangement does not exceed the amount approved. s60 power to grant an indemnity, guarantee or warranty In exercising his or her powers to grant a contingent liability, AEC Financial Delegates must first seek legal advice from CLP. Further guidance on this issue is provided in RMG-414. Process Approval for commitments valued under $10 000 being paid for on AEC Corporate Credit Card Approvals for procurements valued under $10 000 that are being paid for on an AEC Corporate Credit must be obtained in writing. A template for seeking approvals for procurements valued under $10 000 is available at Procurement procedures and templates. Where the arrangement requires the grant of an indemnity, guarantee or warranty by the AEC, legal advice from CLP must be obtained. The approval may be obtained from the AEC Financial Delegate in writing (including by email). Once the arrangement is entered into, records must be provided to CLP. Approval for commitments all values For all procurements no matter the value (excluding those valued under $10,000 and being paid by AEC Corporate Credit Card), approvals must be obtained through My Procurement. Once an AEC Official submits an Approach to Market in My Procurement, CLP will review and workflow to the AEC Financial Delegate nominated by the requesting AEC Official. The AEC Financial Delegate will receive an automated email to consider the request for approval and a link to the Approach to Market in My Procurement. Where an arrangement requires the grant of an indemnity, guarantee or warranty by the AEC, this must be stated in the Approach to Market in My Procurement and legal advice from CLP must be obtained. Where it is so stated, the Approach to Market in My Procurement will workflow to the AEC Financial Delegate nominated by the requesting AEC Official to grant the indemnity, guarantee or warranty to consider the request for approval. The AEC Financial Delegate will receive an automated email to consider the request for approval and a link to the Approach to Market in My Procurement. Entry into an arrangement of any value To enter into an arrangement usually means signing an agreement. For arrangements where a written agreement is not required (usually low risk arrangements valued under $10 000), payment or confirmation to proceed (whether written or verbal) may suffice. To maintain transparency in the exercise of powers, it is important to have written evidence of an arrangement, rather than rely on verbal confirmation. To reduce the AEC’s exposure to fraud, the separation of duties is important. It is therefore best practice for the powers to approve and enter to be exercised by different AEC Financial Delegates. AEC Procurement and Contract Management Procedures Page 61 of 90 --- Page 63 --- Appendix 7 – Confidentiality and Unfair Contract Terms Confidentiality Overview The Commonwealth’s confidentiality interests must be appropriately protected and managed in accordance with any relevant legislation, the Commonwealth Procurement Rules, relevant guidance published by the Department of Finance, and confidentiality provisions in an Agreement. Confidentiality throughout the procurement process Planning When planning a procurement, AEC personnel should consider the nature of the procurement and whether it is likely to raise confidentiality issues for the Commonwealth. Such issues can arise in a number of ways including where: (a) potential Suppliers require access to confidential information in order to lodge a Submission; (b) Suppliers require access to confidential information in order to fulfil the requirements of the Agreement; or (c) the information generated as a result of performing the Services is confidential. Approaching the Market Request documentation, including any draft Agreement, should reflect the AEC’s requirements for confidentiality as assessed during the procurement planning process. Evaluating AEC personnel must ensure all Submissions are treated as confidential for the duration of the procurement process and after the award of the Agreement. Where appropriate, ensure assessments include the ability to meet confidentiality obligations. Awarding an Agreement There are two broad types of confidentiality clauses used in Agreements: (a) general confidentiality clauses such as legislative obligations under the Privacy Act 1988 or how to deal with confidential information between the parties; and (b) specific confidentiality clauses which protect the confidentiality of all or part of the Agreement itself or information obtained or generated in performing the Services. The need to maintain the confidentiality of information should always be balanced against the public accountability and transparency requirements of the Australian Government. If a Supplier has requested that any part/s of an agreement be treated as confidential, the AEC must assess the request against the criteria that comprise the Department of Finance’s ‘Confidentiality Test’. This test includes four (4) criteria that all must be met for a Supplier’s commercial information to be considered confidential by the AEC. Suppliers will often request that information be kept confidential even where it is unlikely to satisfy the Confidentiality Test (such as pricing information). It is strongly recommended that you not accept such requests, or that you negotiate with a Supplier to amend their request so that it satisfies the Confidentiality Test. If you decide to accept such a request, you must record the reasons behind your decision, including the justification of how the request meets each of the four criteria in the Confidentiality Test. Confidentiality Test Criteria are outlined below: AEC Procurement and Contract Management Procedures Page 62 of 90 --- Page 64 --- --- Page 65 --- --- Page 66 --- Unfair Contract Terms Where the AEC is carrying on a business (for example, providing fee for service elections) and enters into a standard form contract with a small business (i.e. a business with less than 20 employees) where: (a) (for contracts for 12 months or shorter) the value of the contract is less than $300 000; or (b) (for contracts over 12 months) the value of the contract is less than $1 million, any provision in that contract that is unfair can be declared by a court to be void, as if that provision had never existed. An unfair contract term is a term in a standard form contract that: (a) causes a significant imbalance between the parties, (b) is not reasonably necessary to protect the business’s interests, and (c) causes detriment to the small business, in the context of the entirety of the contract. Action Where the AEC is carrying on a business and enters into a contract with a small business, make sure that the wording of the template that your contract uses has been reviewed by CLP. Even where the AEC is not carrying on a business, always make sure that the contract you use is: (a) a standard Commonwealth or AEC template contract provided by CLP; or (b) where the supplier’s terms and conditions are used, that legal advice on the terms and conditions have been obtained from CLP. If you have any questions or concerns, please do not hesitate to obtain advice from CLP. Complaints and Disputes Overview Paragraph 6.8 of the CPRs require that: If a complaint about procurement is received, relevant entities must apply timely, equitable and non- discriminatory complaint-handling procedures, including providing acknowledgement soon after the complaint has been received. Relevant entities should aim to manage the complaint process internally, when possible, through communication and conciliation. Complaints Any general complaints that arise during a procurement process, for example complaints about an AEC Official’s conduct, must be managed in accordance with the AEC Complaints Management Framework. Disputes If a Respondent disputes the conduct of a procurement, or its outcome, the disputed matter should be made in writing to the AEC Official nominated in the procurement documentation. CLP must be immediately notified of any likely or actual dispute, so that assistance can be provided. The AEC will at first instance respond to the Respondent, in writing, and seek to resolve the disputed matter between the parties through communication. If the dispute cannot be resolved within 30 Business Days, then the matter will be escalated to the Chief Legal Officer (CLO) for consideration and internal legal review by the CLO or his delegate (if required). Should an internal legal review be required, at the conclusion of the review the Respondent will be provided with a written decision, including reasons for the decision. AEC Procurement and Contract Management Procedures Page 65 of 90 --- Page 67 --- Despite the above process, a Respondent may, at any time, seek external review of the dispute matter. Depending on the nature of the dispute, the dispute may be externally reviewed by the: (a) Commonwealth Ombudsman; (b) Procurement Coordinator, Department of Finance; or (c) court system. AEC Procurement and Contract Management Procedures Page 66 of 90 --- Page 68 --- Appendix 8 – Ethics and Probity Overview Probity is the evidence of ethical behaviour, and can be defined as complete and confirmed integrity, uprightness and honesty in a particular process. Probity covers the core values for achieving value for money and non-discrimination in Commonwealth procurement, and must be integrated into every procurement process. Principles The principles underpinning ethics and probity in Commonwealth Procurement are: (a) Officials must act ethically, in accordance with the APS Values and Code of Conduct, as set out in the Public Service Act 1999, at all times in undertaking any procurement. (b) Officials must not make improper use of their position. (c) Officials should avoid placing themselves in a position where there is the potential for claims of bias. (d) Officials must not accept hospitality, gifts or benefits from any potential suppliers. (e) Agencies must not seek to benefit from supplier practices that may be dishonest, unethical or unsafe. (f) All tenderers must be treated equitably. This means that all tenderers must be treated fairly - it does not necessarily mean that they are treated equally. (g) Conflicts of interest must be managed appropriately. (h) Probity and conflict of interest requirements should be applied with appropriate and proportionate measures informed by sound risk management principles. (i) Value for money outcomes are best served by effective probity measures that do not exclude suppliers from consideration for inconsequential reasons. (j) Confidential information must be treated appropriately during and after a procurement process. (k) External probity specialists should only be appointed where justified by the nature of the procurement. Applying probity in procurement Probity provides a level of assurance to AEC Financial Delegates, Suppliers and the Commonwealth that a procurement was conducted in a manner that is fair, equitable and defensible. Fairness and impartiality As a minimum, AEC personnel must ensure that: (a) each Potential Supplier has equal access to the same material, including any information shared through communications with other Potential Suppliers; (b) any market research activities or discussions do not provide an advantage to Potential Supplier; (c) the Request Documentation clearly details the conditions for participation and evaluation criteria, and is equally available to all Potential Suppliers; (d) AEC personnel involved in the evaluation are not responsible for approving the expenditure; (e) potential tenderers are evaluated on their capability of obtaining, if selected as the preferred tenderer, any relevant Australian Standards, certifications, licences or professional accreditations, not whether they have the certification at the time of tendering, (f) site visits, where relevant, are offered to all Potential Suppliers and should be of similar duration; AEC Procurement and Contract Management Procedures Page 67 of 90 --- Page 69 --- (g) Request Documentation directs Potential Suppliers to a single nominated AEC Official to respond to queries; (h) all unnecessary contact with Potential Suppliers is avoided; and (i) there is no Conflict of Interest or bias towards a particular Respondent. Competitive process The procurement method selected should aim to ensure that the cost of responding does not deter competent Potential Suppliers, and achieves value for money for the Commonwealth. Reasonable timeframes should be set for any procurement process to enable Potential Suppliers to confidently allocate resources to their Submissions. Probity Briefing A Probity Advisor is required to be assigned to the following procurements; (a) Procurements from Existing Arrangements valued at or above $200 000*. (b) Open Tender procurements of any value. (c) Limited Tender procurements above the procurement threshold ($80 000). *Note that CLP will determine for each procurement if a Probity Advisor is required. The Probity Advisor assigned to the procurement activity will provide a probity briefing to the Evaluation Team. This briefing should ideally occur before the Request for Quote/Tender (RFQ/RFT) is issued to the market, but must occur no later than before the closing date. The draft Evaluation Plan should be provided to the Probity Advisor, with the expectation that the Evaluation Plan be finalised following the probity briefing. Conflicts of interest AEC personnel and external advisers should avoid any conduct that has the potential to increase the risk of integrity issues being raised as a matter of public concern. AEC personnel must declare whether they have any Conflict of Interest at the commencement of a procurement process, and update it should circumstances change throughout the entire procurement process, particularly as Respondents are known later in the process. Any Conflict of Interest should be reported to the relevant AEC Financial Delegate for direction on how it should be managed or resolved. AEC personnel should use the Conflict of Interest declaration for this purpose; external advisers should use the conflict of interest and confidentiality undertaking attached to the Evaluation and Probity Plan. Gifts and hospitality Any AEC Official involved in a procurement process must not seek or accept any gifts, hospitality or any other benefits, including offers of employment, from any Potential Supplier. The AEC Financial Delegate or chair of an evaluation team must be informed immediately if this occurs. Security and confidentiality AEC personnel must put measures in place to manage the security and confidentiality of all documentation related to a procurement process in accordance with the Protective Security Policy Framework. Communications If queries or requests for clarification are received from Potential Suppliers for further information or a modification to the Request Documentation is required, all Potential Suppliers must be notified at the same time. The notification must be provided in the same method as the original Request Documentation: AEC Procurement and Contract Management Procedures Page 68 of 90 --- Page 70 --- (a) AusTender - the Addendum template should be drafted and submitted to CLP for review and publishing; or (b) Email – all Potential Suppliers must be blind copied. Where any question or request is received, this must be included and ‘de-identified’ in the response to all Potential Suppliers. AEC personnel may need to consider that an extension to the Submission deadline may be necessary depending on any modifications made to Request Documentation. Industry briefings Depending on the value, complexity, risk and types of Services being procured, an industry briefing can provide an opportunity for Potential Suppliers to learn more about the AEC’s requirements and for Potential Suppliers to ask questions. AEC personnel should provide consistent information when briefing Potential Suppliers, and any questions and answers at briefing sessions should be communicated to all Potential Suppliers in writing following the industry briefing. Requests for extensions Requests for extensions can be a difficult issue, primarily due to the deadlines in maintaining the integrity and probity of the procurement process. To ensure fairness and impartiality to all Potential Suppliers, if a request for extension is accepted then all Potential Suppliers need to receive the same extension. Decisions on extensions need to be made with due care and consideration as a refused requires may exclude the best Respondent or place a Respondent at a disadvantage. Extensions cannot be given once the deadline for Submissions has passed. Receipt and opening of Submissions Submissions must not be opened until: (a) the deadline for Submission has passed; (b) the evaluation plan is completed; and (c) all AEC personnel have declared any Conflicts of Interest. Late Submissions Submissions received after the deadline must not be accepted unless due to mishandling by the AEC. Any late Submissions should be returned unopened, unless they must be opened to determine the return address. Shortlisting Where an AEC Official intends to shortlist Submissions received at any stage of the evaluation, it is imperative that this process be clearly outlined in the Request Documentation and evaluation plan. The reasons for excluding a Submission from further evaluation must be defensible, properly documented, and agreed by the Delegate. The final Evaluation Report must include reasons for shortlisting. Interviews and presentations The AEC may request Respondents to attend an interview or to provide a presentation on their Submission. If only shortlisted Respondents will be invited, it is best practice that this is specified in the Request Documentation. All Respondents will need to be given the same amount of notice to prepare, and all presentations/interviews should be of similar duration. All Respondents must be advised that while a AEC Procurement and Contract Management Procedures Page 69 of 90 --- Page 71 --- presentation/ interview is an opportunity to highlight aspects of their Submission, it is not an opportunity to revise or alter their Submission. Clarification requests After the initial analysis of Submissions, AEC personnel may need to seek clarification from Respondents on errors of form in a submission, such as technical omissions, ambiguities and anomalies. Where clarification is required, all communication with Respondents must be undertaken in writing. It is integral that requests for clarification do not allow a Respondent to revise or modify their Submission in any substantive way. Compliance Statements Submissions must state whether it complies with each clause of the Request Documentation and Contract for the AEC to consider during evaluation of the level of risk. As a general principle, the party best placed to manage risks should bear those risks, that is, the AEC should generally not accept risks which a Supplier is better placed to manage. Similarly, where the AEC is best-placed to manage a particular risk, it should not seek to inappropriately transfer that risk to a Supplier. Before accepting a non-compliance, AEC personnel must first seek the advice from CLP. Conduct financial viability assessment Financial viability assessments are undertaken on all Potential Tenderers that have submitted a response to an approach to market on AusTender. However, depending on the value, complexity, risk and types of Services being procured, a full financial viability assessment may likely need to be arrangement by the Tender Evaluation Team through the Financial Services Section. This would assist in reducing the risk that a Respondent may not be able to: (a) deliver the Services as specified in the Agreement; or (b) fulfil any guarantees or warranties provided for in the Agreement. Negotiations In some instances, it may be appropriate for AEC personnel to negotiate with the Supplier/s to finalise the details of their offer and the resultant Agreement. Generally, negotiations will focus on the identified areas of non-compliance with the draft Agreement. AEC personnel should be mindful that the scope of requirements should not be part of negotiations, and the negotiation stage is not an opportunity for the Suppliers to substantially amend their submission. Develop a negotiation strategy Negotiations are more likely to be successful when planning includes: (a) identification of the Agreement’s terms and conditions that will be subject to negotiation; (b) establishing the roles and responsibilities of the negotiating team; (c) identifying any problems or barriers which may affect the Supplier performing its role, as well as opportunities, and developing an approach to address these; (d) defining the objectives and constraints of the negotiation; and (e) involving senior management in setting the policy parameters and communicating progress and/or changes in circumstances to them. Formal negotiation protocols should be established where AEC Officials are negotiating with shortlisted Respondents prior to selecting the Supplier, or where negotiations are being conducted with a number of Respondents in order to establish a panel arrangement. AEC Procurement and Contract Management Procedures Page 70 of 90 --- Page 72 --- Assign roles and responsibilities AEC personnel must ensure that the parties involved understand their responsibilities and the other various tasks required to negotiate and formalise the Agreement. When negotiating Agreements identified as complex, high value and/or high risk, a CLP representative must be involved in the negotiation process from the outset. An AEC Official can be appointed lead negotiator. The negotiation team should have an understanding of the: (a) the AEC’s requirements; (b) basis on which the Supplier/s has been selected; (c) background to why certain terms and conditions are subject to negotiation (often these are as a result of the evaluation of submissions); and (d) include the Contract Manager details. Conduct negotiations It is important that negotiations are conducted in a professional and structured manner. Addressing the following issues will assist in achieving this objective: (a) agreeing the location and agenda for each negotiating session; (b) obtaining sign-off on the negotiation arrangements with the Probity Adviser; (c) establishing timeframes in which negotiations of individual issues, as well as negotiations overall, will be conducted; (d) establishing any interrelationships between individual issues/provisions that are subject to negotiation to ensure these are taken into account during negotiations. For example, there will generally be a relationship between service levels and pricing; (e) (f) focussing on achieving the objective sought over the life of the Agreement, rather than on short term gains; keeping issues that are not negotiable to a minimum and being prepared to trade-off less important requirements to achieve outcomes that are central to the AEC’s objectives; and (g) assigning responsibility for taking formal minutes of the negotiations and ensuring minutes are circulated and agreed within specified timeframes. During negotiations AEC personnel must avoid any suggestion that a Supplier/s is certain to be awarded the Agreement because this could imply a commitment by the AEC, and can undermine the effectiveness of the negotiations. Debriefs Debriefs must be conducted individually and in a professional manner and must focus on the Respondent’s performance against the evaluation criteria in the Request Documentation. It is important not to address any matters not covered by the evaluation criteria. AEC personnel should plan all debriefs carefully. The confidence of the Respondents in the procurement process is likely to increase if the debriefing demonstrates that the procurement decision was the result of a fair and considered decision-making process. Topics covered in debriefings may include: (a) project methodology and/or design issues; (b) organisation, management and administration; AEC Procurement and Contract Management Procedures Page 71 of 90 --- Page 73 --- (c) price; (d) nominated personnel including the experience and quality of operational, management and other personnel; (e) experience of the Respondent generally; (f) work schedule issues; (g) vagueness or unacceptability on delivery dates if important to the decision; (h) facilities and equipment if inappropriate, inefficient or out-dated, or if they would increase costs or affect timeframes; (i) subcontracting the arrangements where inappropriate or inefficient, including where the proposed subcontractor lacked necessary qualifications or experience, or if a proper control system was lacking; (j) industrial relations and/or work health and safety issues; (k) failure to comply with government policies or requirements; (l) quality management issues (such as inadequate quality assurance certification or other control methods, or systems people and training); and (m) support, warranty or after sales service issues. In all cases, AEC personnel should inform Respondents that the debrief will only include discussion of their Submission. AEC personnel must not discuss other Respondents. Probity Advisers AEC personnel can best manage probity risks by conducting a risk assessment in the planning stage of the procurement. A Probity Adviser can provide advice as requested before and during the course of the procurement process. Appropriate probity advice will ensure that the procurement process complies with legislation, policies, these Procedures and the evaluation process described in Request Documentation and evaluation plan. AEC personnel must appoint a Probity Adviser for all open tender procurements, and CLP will determine if a Probity Adviser is required for Panel or Limited Tender procurements with a value over $200 000. CLP has capacity to provide probity advice, and in certain circumstances CLP may recommend that a Probity Adviser external to the AEC be appointed. AEC Procurement and Contract Management Procedures Page 72 of 90 --- Page 74 --- Appendix 9 – Political Neutrality Political Neutrality Overview The AEC operates in a politically sensitive environment. Any person engaged by the AEC (inclusive of Suppliers) who is, and is seen to be, active in political affairs, and intends to publicly carry on this activity, may compromise the strict political neutrality of the AEC. The AEC’s Political Neutrality Policy establishes the principles that underpin the political neutrality requirements. Managing political neutrality for procurements AEC personnel must ensure that: (a) Suppliers and Potential Suppliers complete political neutrality declarations within the AEC procurement templates; and/or (b) when using an Existing Arrangement, the Agreement incorporates the AEC’s political neutrality requirements. AEC Financial Delegates must: (c) consider a Supplier’s political activity (if any) to determine if there are any risks associated with the Supplier’s political activities before providing any approval; and (d) if risks are identified, whether those risks can be mitigated. Funding disclosure checks All new procurements entered into My Procurement will have the Supplier’s (including any approved subcontractors) ‘political activity’ for the last three (3) financial years searched using existing Funding and Disclosure Branch’s (FAD) systems. The results of this search will be identified in the automated email to the AEC Financial Delegate following approval of the Spending Proposal by CLP, with detail of any identified activities attached to the Approach to Market in My Procurement. If any political activities are identified, CLP offers the following matters for consideration by the AEC Financial Delegate: (a) Does the Supplier’s political activity conflict with their ability to provide the Services to the AEC? (b) Is there a real or perceived risk (to the AEC’s political neutrality) if we proceeded with this Supplier and can this risk be mitigated by implementing control measures? (c) Should the approval be granted on a conditional basis (ie. the Supplier must implement identified control measures)? CLP will not request political activity searches if: (a) the Supplier is a Commonwealth agency (eg. Services Australia); (b) the spending value is less than $10 000; or (c) a search for that legal entity has already been completed in the last 6 months. Managing political neutrality for contracting The AEC contracting templates include provisions to encompass AEC political neutrality requirements of Suppliers. AEC personnel may require Deed Polls (that incorporate these requirements) to be completed by specific Service Provider personnel in some circumstances. This may include (a) where the AEC requires Service Provider’s Advisors, Specified Personnel or other third parties to provide specific undertakings; AEC Procurement and Contract Management Procedures Page 73 of 90 --- Page 75 --- (b) where a party discloses Confidential Information; (c) where Personnel of the Service Provider is to be given Personal Information; or, (d) where the AEC requires political neutrality undertakings from a specific Service Provider Personnel. Signed Deed Polls must be attached to the relevant Approach to Market in My Procurement. Before any Agreement is extended or varied, a funding disclosure check (if the check is older than 6 months) will be conducted using existing FAD systems as part of the value for money assessment. Appendix 10 – Consultancies Overview The AEC is required to report if an Agreement has been entered into for the provision of consultancy services on both AusTender and the AEC’s Annual Report. Consultancy services are required for one of the following reasons: (a) the need for independent research or assessment; (b) the need for specialised or professional skills, or (c) the skills are currently unavailable within the AEC. Process When determining whether a procurement is a consultancy AEC personnel should consider whether the: (a) Services involve the development of an intellectual output that assists with decision making (eg. outputs might include the expression of an original concept, research, findings, analysis, advice and/or recommendations); (b) output will reflect the independent views of the supplier (eg. if the output is being produced for the AEC it is likely to be a consultancy and if it is being produced on behalf of the AEC it is not likely to be a consultancy); and (c) output is the sole or majority element of the Agreement, in terms of relative value and importance. If all of these criteria are satisfied, then the Agreement must be reported as a consultancy. Some Agreements will exhibit different outputs which are consistent with both consultancy and non- consultancy services. In these cases AEC personnel should consider the value and relative importance of the consultancy when deciding whether to report the Agreement as a consultancy. When raising a Procurement Plan in My Procurement AEC personnel must identify whether the planned procurement is a consultancy or not and the reason. Flowchart The following flowchart may assist AEC Officials to identify whether their procurement is a consultancy: AEC Procurement and Contract Management Procedures Page 74 of 90 --- Page 76 --- --- Page 77 --- --- Page 78 --- Appendix 11 – Contingent Liabilities Overview This Appendix provides guidance on entering into an arrangement that requires the AEC to grant an indemnity, guarantee, or warranty. This is generally referred to as entering into an arrangement that gives rise to contingent liabilities. What are contingent liabilities? Contingent liabilities are legally enforceable obligations that give rise to a liability on the occurrence of a future event. Once a party enters into an arrangement that obliges that party to take on contingent liabilities, the party has undertaken to accept obligations that ordinarily fall with others. RMG-414 provides detailed guidance on different arrangements that may give rise to contingent liabilities. Contingent liabilities can be difficult to identify. However, they are not present in contractual documentation that are standard Commonwealth contracts, such as: (a) contracts that use the Commonwealth Contracting Suite terms and conditions; or (b) contracts that use the AEC’s standard template terms and conditions obtained from CLP. Therefore, whenever AEC personnel are requested by suppliers to accept contractual terms and conditions that are not standard Commonwealth or AEC contracts, legal advice from CLP must be sought to identify whether accepting the supplier’s preferred contractual terms and conditions would hold the AEC to contingent liabilities. Controls The PGPA Act allows AEC personnel with the appropriate level of delegation under s 60 of that Act to enter into an arrangement that gives rise to contingent liabilities on behalf of the Commonwealth. Details on these delegations are stated in the Financial Delegations Schedule. By exercising this power, the AEC delegate is ultimately agreeing, on behalf of the Commonwealth, to accept particular risks (often a greater level of risk) so that the other party will bear less risk. The AEC delegate can only exercise this power where a risk assessment concludes that: (c) the likelihood of an event occurring that exposes the AEC to contingent liability are remote(i.e. less than 5%); and (d) the probable expenditure would not be significant (i.e. less than $30 million). Further, the AEC’s Comcover insurance normally will not pay where the most probable expenditure that would need to be made if the event giving rise to the liability occurred is over $5 million. Therefore, AEC personnel must inform CLP if the risk assessment concludes that the estimated financial loss is over $5 million but less than $30 million, so that CLP can notify Comcover. AEC Procurement and Contract Management Procedures Page 77 of 90 --- Page 79 --- --- Page 80 --- Appendix 12 – AEC Escalation Framework AEC Escalation Framework Overview At times a Contract Manager may require approval or decisions to be made by the AEC that are above their level of authority, or may require assistance in managing an issue with a Supplier. At these times, escalation may be required within the AEC. The AEC Escalation Framework is designed to assist Contract Managers in identifying the escalation process applicable to their contract, and prompt the development of communication channels with end users and identified escalation points to assist in effective management of the contract. The Stepped Escalation Diagram and worked scenarios (intended to demonstrate how and when issues may need to be escalated – and to what level) should assist Contract Managers in identifying their escalation process applicable to their contract. This must be recorded in the Contract Management Plan. If Escalating? As a Contract Manager, if you are required to escalate any issue/decision you must first identify the correct escalation points for your contract using the AEC Contract Management – Stepped Escalation Process as a guide (see following page). You should also ensure that you have made all attempts to resolve issues at the lowest possible level before escalating – utilising the relationship that you have built with your Supplier. If you are escalating an issue you must ensure that you provide the escalation point (e.g. Delegate, Panel Manager) with: (a) a complete and comprehensive explanation of the situation; (b) a summary of the issue; (c) AEC instructions / involvement to date; (d) all discussions/correspondence to date; (e) a clear timeframe of events; and, (f) what you require assistance with (e.g. decision / negotiate with Supplier. An escalation point can only act on the information with which they are provided, and it is important that they are fully informed. AEC Procurement and Contract Management Procedures Page 79 of 90 --- Page 81 --- --- Page 82 --- Stepped Escalation Process – Contract Scenarios Scenario 1: Furniture Hire Contract Scenario: A Service Provider is contracted to provide furniture to the AEC at a number of venues (including OPCs, PPVCs and PPs), through a Work Order issued under the AEC Panel for Furniture and Equipment Hire and managed by State Office. At one venue the AEC representative notices that some of the tables delivered are damaged and unsuitable for use. The AEC representative identifies that replacement tables are required within a certain timeframe in order for the AEC to effectively conduct its business. Resolution and escalation: The AEC representative should not accept the unsuitable furniture, and should discuss the issue with their contact at the Service Provider to attempt to receive replacement furniture. The AEC representative should report the matter through the appropriate communication channel to the AEC Contract Manager in State Office to ensure visibility of the performance issue. If the AEC representative is not able to obtain replacement furniture by discussing the matter with their contact at the Service Provider, the issue should be escalated to the AEC Contract Manager for assistance. If further escalation is required? In the event the AEC Contract Manager cannot resolve this performance issue, they might escalate to the Panel Manager, or the Delegate. Scenario 2: Cleaning Contract Scenario: A Service Provider is contracted nationally to deliver cleaning Services at all AEC State, Territory and National Office locations. At a number of offices, AEC employees have complained about the quality of cleaning, noting it has significantly dropped in standard. It is noted that this issue has been raised directly with the cleaners at these locations, however there has been no improvement. This contract is managed at the National Office Level. Resolution and escalation: This issue should be escalated to the AEC Contract Manager in National Office for performance management as the issues have not been resolved at the local level. The AEC Contract Manager will require detailed information on the performance issue and information on the attempts made to improve Services at the local level. The AEC Contract Manager should then raise the matter with the Service Provider to seek resolution. This may include developing an agreed performance improvement plan and rectification process, increased reporting, and increased contract meetings to monitor the delivery of Services until the performance standard is being consistently met. If further escalation is required? In the event the AEC Contract Manager cannot resolve this performance issue, they may seek guidance from CLP and issue formal performance notices, or escalate to the Delegate. AEC Procurement and Contract Management Procedures Page 81 of 90 --- Page 83 --- Scenario 3: Logistics Contract – Critical Elections Services Scenario: A Service Provider is contracted to the AEC to provide time critical Logistics Services in the direct support of an Electoral Event. The Service Provider is contracted under a number of Work Orders across multiple States/Territories. An issue has been experienced under one Work Order in relation to invoicing, with the State disputing a submitted invoice and refusing to make payment until a new invoice is issued. The Service Provider disputes the changes requested by the AEC Contract Manager. The AEC Contract Manager and Delegate have attempted to resolve the issue with the Service Provider, however no agreement can be made. The Service Provider is now refusing to undertake Services against any of the Work Orders until payment is made. This represents a significant risk to the successful delivery of the Electoral Event, given the volume of work to be completed by this Service Provider. Resolution and escalation: This represents a high risk and election critical performance issue and should be escalated to the National Elections Manager (NEM) and the Chief Legal Officer (CLO) for resolution. AEC Procurement and Contract Management Procedures Page 82 of 90 --- Page 84 --- --- Page 85 --- --- Page 86 --- --- Page 87 --- --- Page 88 --- Appendix 14 – Commonwealth Contracting Suite and DS4P Commonwealth Contracting Suite (CCS) Overview The Commonwealth Contracting Suite (CCS) was introduced to create consistency across Commonwealth contracts to minimise the burden on businesses contracting with the Commonwealth Government and to streamline and simplify procurement processes for Commonwealth entities (AEC). The mandatory components of the CCS are: (a) the Approach to Market (ATM) (incorporating the Commonwealth ATM Terms); and (b) the Commonwealth Contract (incorporating the Commonwealth Contract Terms). The CCS also includes a range of non-mandatory documents. To ensure that the CCS is being used appropriately, the Decision Tree smart form can assist AEC personnel in the process for procurement under $200,000. Policy The use of the CCS is mandatory when purchasing goods or services valued under $200 000 unless an exemption applies as outlined in Department of Finance RMG 420 (eg. Services are being procured through a panel arrangement). For procurements (non-construction or non ICT) valued between $200 000 and $1 000 000 (, the use of the CCS is encouraged but is not mandatory. Access The CCS is available at the following link: http://www.finance.gov.au/procurement/commonwealth- contracting-suite/. A user login must first be created at http://ccs.hosted- gov.net.au/Infiniti/Produce/wizard/eec8694a- fa4a-4a18-a13b- c5d0e23ff9f7/#./null?& suid=145205636728407839819597050268 to access CCS. It is suggested that business areas consider developing a group login to allow multiple people to access the documentation developed for each procurement. Please note: AEC personnel need to generate new documents by use of the online smart-form for each new procurement activity. This will ensure that the documentation contains relevant content and is tailored to your procurement. Dynamic Sourcing for Panels (DS4P) The Department of Finance (DoF) has established a system called Dynamic Sourcing for Panels (DS4P). DS4P provides a new standardised and streamlined tool through AusTender for Commonwealth agencies to access detailed information about panels and to conduct procurements. DS4P enables Commonwealth agencies to issue Requests for Quote through a controlled system, rather than emailing providers. Responses will be received and then downloaded through the same system. This will help ensure receipt and provide an audit trail for the procurement. A number of panels have now been made available on DS4P. Agencies are progressively publishing Panel as their internal DS4P implementations are completed. As a result, the manual processes for request for quotes to some Panels will continue as normal (ie. via email) until transition is complete. No panel arrangements established by the AEC are currently available are managed through DS4P.Where a Panel arrangement that you wish to approach has transitioned to DS4P, you will need to issue and receive responses to the RFQ using this system. Access to DS4P AEC Procurement and Contract Management Procedures Page 87 of 90 --- Page 89 --- In order for individuals to be granted access to DS4P, training on the system must be completed. To request attendance at a training session on the system, please contact CLP. AEC Procurement and Contract Management Procedures Page 88 of 90 --- Page 90 --- --- Page 91 --- Appendix 16 – Black Economy Procurement Connected Policy Overview From 1 July 2019, businesses seeking to tender for Australian Government procurement contracts over $4 million (Threshold) are required provide a statement from the Australian Taxation Office showing they have a satisfactory tax record. This change in policy is known as the Black Economy Procurement Connected Policy (PCP) and aims to increase the integrity of government procurement, as recommended in the Black Economy Taskforce's final report. The AEC is required to adhere to this policy for all procurement with an estimated value of $4 million or more regardless of the procurement method being undertaken. How do I make sure my procurement adheres to the PCP? Any procurements meeting the threshold must include a mandatory requirement for all Potential Suppli ers to provide a Statement of Tax Record (STR). Potential Suppliers can request an STR using the Australian Taxation Office (ATO) business or myGov portals. If a Potential Supplier is unable to produce an STR their Submission will be excluded from consider ation in the procurement process. If the Supplier has requested an STR but has not received it before the submission date, it is at the AEC’s discretion to include them in evaluation activities pending production of the STR. At no time will the AEC be able to enter into an Agreement over the Threshold without citing a valid STR. Additional information • Frequently asked questions for Commonwealth procurement officers and tenderers • Black Economy Procurement Connected Policy AEC Procurement and Contract Management Procedures Page 90 of 90
4 - Procurement and Contract Risk Assessment.pdf (pdf)
Download file--- Page 1 --- --- Page 2 --- --- Page 3 --- 5. Examples of possible risks ....................................................................... 8 Procurement and Contract Risk Assessment for AEC [insert number] 3 --- Page 4 --- --- Page 5 --- --- Page 6 --- 3. Risk Matrix Procurement and Contract Risk Assessment for AEC [insert number] 6 --- Page 7 --- 4. Consequence criteria Procurement and Contract Risk Assessment for AEC [insert number] 7 --- Page 8 ---
5 - Contract Management Checklist.pdf (pdf)
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6 - Contract Management Plan.pdf (pdf)
Download file--- Page 1 --- CONTRACT MANAGEMENT PLAN [insert title of Contract] Contract number: [insert] Supplier name: [insert Supplier name] Approved by: Contract Manager: [insert Contract Manager name] ……………………………………………… (Sign and date) Director Operations/Director/Other: [Update title as required and insert name] ……………………………………………… (Sign and date) WHEN TO USE THIS TEMPLATE A Contract Management Plan (CMP) must be developed for all: • significant election related Contracts (including MoU’s and Deeds of Standing Offer); or • Contracts valued at or above $80 000 (GST inclusive); or • Contracts considered complex or high risk. Ideally, Contract Managers will begin developing the Contract Management Plan (CMP) during the planning stage of the procurement. CMPs should be commensurate with the value, risk and complexity of the Contract and must be updated throughout the term of the Contract to ensure it remains accurate and relevant at all times. Panel Managers should note that it is best practice to complete a CMP for each Service Provider where more than one Deed of Standing Offer applies to a panel arrangement. Contract Management Plan for AEC [insert number] 1 --- Page 2 --- --- Page 3 --- --- Page 4 --- Contents 1. 2. 3. Purpose ..................................................................................................... 5 Definitions and interpretation ................................................................. 5 Overview ................................................................................................... 6 3.1 3.2 3.3 3.4 3.5 3.6 3.7 Background ................................................................................ 6 Key details .................................................................................. 6 Insurances .................................................................................. 6 Personnel ................................................................................... 7 Standards ................................................................................... 7 [insert] ......................................................................................... 7 Documents ................................................................................. 7 4. Transitional arrangements ...................................................................... 8 4.1 4.2 Transition in ................................................................................ 8 Transition out ............................................................................. 8 Responsibilities ........................................................................................ 8 Pricing model............................................................................................ 9 Monitoring progress ................................................................................ 9 7.1 7.2 7.3 Performance ............................................................................... 9 Reporting .................................................................................. 11 Meetings ................................................................................... 11 Risk Management ................................................................................... 11 Stakeholder and Communication Management ................................. 12 5. 6. 7. 8. 9. 10. Variations and extensions .................................................................... 13 10.1 10.2 Variations ................................................................................. 13 Extensions ................................................................................ 13 11. Contract completion and Review ......................................................... 13 Attachment X – [insert title] .................................................................................. 15 Attachment X – Risk Management ....................................................................... 17 Attachment X – Stakeholder Communications Plan .......................................... 20 Attachment X – Register of variations and extensions ..................................... 21 Attachment X – Lessons Learnt ........................................................................... 22 Contract Management Plan for [insert contract number] 4 --- Page 5 --- Contract Management Plan 1. Purpose This Contract Management Plan (CMP) outlines the key information to manage Contract Number [insert]. The CMP is an essential tool that will assist the Contract Manager to develop a good understanding of the Contract, including the responsibilities of each party to the agreement. This document establishes systems and processes to ensure that the AEC can; ensure the Service Provider complies with the terms and conditions of the Contract; monitor the performance of both parties; and, ensure that the deliverables negotiated as value for money is delivered for the AEC. This CMP also ensures potential risks and issues are identified early, with management and mitigation strategies in place. 2. Definitions and interpretation Note to drafter: Insert any additional definitions required for this Contract Management Plan. In this CMP, unless the contrary interpretation appears: (a) capitalised terms have the same meaning as those given in the Request for Tender (RFT) or Request for Quote (RFQ), Deed of Standing Offer or Statement of Requirements (as the case may be); and (b) all other capitalised terms have the following meanings for the purposes of this CMP: Contract refers to any contractual arrangement for the provision of Services under which public money is payable or may become payable. The term encompasses deeds of standing offer, work orders, service agreements, memorandums of understanding. Contract Manager the AEC official who will manage all aspects of a Contract to ensure successful delivery of Services. Services encompasses goods and/or services to be delivered under the Contract. [insert] [insert] Contract Management Plan for [insert contract number] 5 --- Page 6 --- --- Page 7 --- --- Page 8 --- --- Page 9 --- --- Page 10 --- --- Page 11 --- --- Page 12 --- --- Page 13 --- --- Page 14 --- --- Page 15 --- --- Page 16 --- Contract Management Plan for AEC [insert number] 16 --- Page 17 --- --- Page 18 --- Contract Management Plan for AEC [insert number] 18 --- Page 19 --- --- Page 20 --- --- Page 21 --- --- Page 22 --- Contract Management Plan for AEC [insert number] 22 --- Page 23 ---
7 - End of Contract Evaluation .pdf (pdf)
Download file--- Page 1 --- --- Page 2 --- --- Page 3 --- Contents 1. 2. 3. 4. 5. Key details .................................................................................................. 4 Contract Performance ............................................................................... 5 Supplier Performance ................................................................................ 6 AEC Contract Management Evaluation ................................................... 7 Lessons Learnt and Improvements ....................................................... 11 Attachment A ............................................................................................................ 12 Contract Evaluation for [insert contract number] 3 --- Page 4 --- --- Page 5 --- --- Page 6 --- --- Page 7 --- --- Page 8 --- --- Page 9 --- --- Page 10 --- --- Page 11 --- --- Page 12 --- [Where necessary, documents can be attached to provide any relevant supporting information.] Attachment A Contract Evaluation for [insert contract number] 12
8 - Procurement Variation Request Form.pdf (pdf)
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9 - Financial Delegate Checklist Variations.pdf (pdf)
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